Customer Service Medical Assistant
Resume:
akira Johnson
Lakeland, FL *****
*****************@*****.***
Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Federal Department of Homeland Security
Fema - Remote
October 2022 to Present
Home inspection
Case manager
Document cases
CSR - Customer Service Representative
Health IQ - Remote
February 2022 to March 2023
Healthcare benefit enrollment
Customer Service Call Center Agent
Gc services/Verizon - Remote
June 2021 to January 2022
Customer service call agent
Device troubleshoot
Activations/Deactivate services
Payments
iOS
Claims
Production Worker
Advanced Auto Distribution - Lakeland, FL
March 2017 to June 2021
• I worked in warehouse environment, selecting parts for customers to be shipped out.
• I was also responsible for driving companies equipment to select orders
• Order processing
• Inventory
Daycare Assistant
ELITE ACADEMY - Pahokee, FL
March 2013 to December 2016
Responsibilities
Answer all incoming calls as well as outgoing calls for provider/ Scheduling visits I was responsible for helping assist kids with their work. Making sure their needs were met(well-being). I also was responsible for picking up and driving kids from school to after-school program. Accomplishments
Kept the kids smiling. Making sure they understood their work assignments. Skills Used
Very helpful around the daycare. Always helping assists others when needed. Drives company van to assist with picking up and dropping off kids Customer Service
Wendy's. - Belle Glade, FL
August 2000 to January 2003
Responsibilities
Cashier & Cooking.
Skills Used
Customer service. Taking orders waiting on customers. Receiving and giving money for orders. Education
certification in medical assistant
Everest university - Lakeland, FL, US
2009 to 2010
diploma
pahokee high school
Skills
• cna and medical assistant certifications (2 years)
• Vital Signs
• Patient Care
• Venipuncture
• Medical Records
• Medical Office Experience
• Phlebotomy
• Meal Preparation
• Driving
• Caregiving
• Medication administration
• Home Care
• Customer service
Certifications and Licenses
Caregiver Certification
CNA
Certified Medical Assistant
CPCT/A
CPR Certification
Contact this candidate