Graphic Designer Design
Resume:
DANIEL VARNER
**** ****** *** ******** *****, VA 23464 757-***-**** ******.******@*****.*** SYSTEM ADMINISTRATOR/GRAPHIC ARTIST
® Demonstrated success in graphic design in printing, publishing, and digital media.
® Extensive background as a IT Manager/Customer Help Desk Manager
® 15 Years of providing computer education and instructional training.
® Extensive Knowledge of the Adobe Creative Suite, Microsoft Office and other design software.
® Supporting clients such as Centers for Medicare & Medicaid, FEMA, NASA & DOD SYSTEM ADMIN/BLACKBOARD/GRAPHIC DESIGN/ ADJUNCT PROFESSOR SKILLS Knowledge Management
Courseware Repurposing
Curriculum Design & Development
Help Desk Management
Web Page Design
508 Compliance
Web-based Training
Computer-based Training
Multimedia
Facilitation
Apple Management
Blackboard Training
Program Management
Performance Management
Organizational Development
Network Security Compliance
Video Production
PROFESSIONAL EXPERIENCE
HENDALL, INC — Virginia Beach, VA
Graphic Designer, 2014 to Present (Part Time)
Key Results:
® Provide graphic design support for CMS contracts (MDS & Surveyor Training Website). URBAN LEAGUE OF HAMPTON ROADS — Norfolk, VA
Operations Manager/Graphic Designer, 2003 to Present (Part Time) Key Results:
® Provide graphic design support to the agency and customers with hard and soft copy products and web sites.
® Provide support in developing publications, brochures, posters, briefings, multimedia Illustrations, logos and exhibits.
® Administration of anti-virus, email, firewall, wireless network
® Maintains the day to day IT operations of company computers, software, and IT applications TIDEWATER COMMUNITY COLLEGE — Norfolk, VA
Adjunct Professor (Department of Fine Arts), 1997 to Present (Night Classes) Key Results:
® Teach graphic design, website design and desktop publishing.
® Classes taught are Graphics I & II, Desktop Publishing and Website design
® Creates and designs the web site promotional items for the Visual Arts Department.
® Manage and maintain computer lab, (Apple computer environment). DANIEL VARNER Phone: 757-***-**** n Page 2
Professional Experience (continued)
THE ANGELO GROUP — Virginia Beach, VA
Black Board Administrator/System Administrator, 2013 to 2014 Key Results:
® Help Desk Administrator/ Project Manager, to monitor and respond quickly and effectively to requests received through IT helpdesk.
® Provide Back end support for virtual Classroom training,
® Retort to employee’s calls/emails regarding constant maintenance issues such as login, user accounts, password retrieval, archiving courses, module, and tabs administration.
® Facilitating remote instruction
® Develop new training materials to assist in modifying, enhancing, and updating the content of existing training materials on Blackboard.
® Diagnostic testing, quickly analyze provide/coordinate a temporary or permanent countermeasure.
® Excellent customer, oral, and written skills.
® Performs preventive maintenance, checking, cleaning of workstations, laptops, printers, and peripheral.
ICP SYSTEMS, LLC — Newport News, VA
Facilities Manager/ Blackboard Administrator/ System Administrator, 2012 to 2013 Key Results:
® Planned, designed, installed, troubleshoot and maintaining the company's network infrastructure.
® Administration of anti-virus, email, firewall, wireless network VPN, and other IT technical support.
® Maintained day to day IT operations of company computers, software, and IT applications.
® Maintained all facility security records according to government regulations.
® Updated, administered, and enforced job safety plans, rules, and strategies in work place.
® Provide safety training to all employees.
® Serve as a Help Desk administrator for Blackboard.
® Monitor and respond quickly and effectively to requests received through the IT helpdesk.
® Assign help desk tickets to queue and process first-in first-out based on priority.
® Respond to employees’ calls and emails regarding ongoing Blackboard maintenance issues.
® Develop new training materials to assist in modifying, enhancing, and updating the content of existing training materials on Blackboard
® Install, test, and configure new workstations, equipment, and software.
® Run diagnostic programs to resolve problems.
® Perform preventative maintenance, including checking and cleaning of workstations, laptops, printers and peripheral.
® Able to quickly analyze a situation and provide/coordinate either a temporary or permanent countermeasure.
RSI/CIBER/CRGT — Newport News, VA
Senior Graphic Artist/Blackboard Administrator, 2000 to 2012 (Part time/Full time) Key Results:
® Develop SCORM compliant graphics for training materials and promotional items for print and online media.
® Help Desk administrator and project manager for Blackboard.
® Develops training manuals and applications that can be assessable on mobile media devices.
® Install, test, and configure new workstations, equipment, and software. DANIEL VARNER Phone: 757-***-**** n Page 3
Professional Experience (continued)
® Develop new training materials to assist in modifying, enhancing, and updating the content of existing training materials on Blackboard.
® Perform preventative maintenance, including checking and cleaning of workstations, laptops, printers and peripheral.
GENERAL DYNAMICS — JFCOM/ Suffolk, VA
Senior IT, 2011 to 2012
Key Results:
® Responsible for supporting the Electronic Library
® Provided SCORM compliant graphic design support
® Responsible of fixing VMS vulnerabilities and Retina scan findings on the network core computers.
® Managed all the printers, digital senders and Copiers on the networks LOCKHEED MARTIN — JFCOM/ Suffolk, VA
Senior IT, 2008 to 2010 (took over Prosoft contract) Key Results:
® Managed Tier 2 customer support department for hardware and software IT related problems
® Ensure the Lifecycle management
® Maintain the Blackberry Enterprise Server
® Managed the complete install and office set up of required equipment for WLO (Pentagon) and JLA for wireless and wired capabilities for connection the JFCOM domain
® Maintains the Xerox and HP printer queues and setups and installs.
® Creates and updates systems images for un-class and classified networks PROSOFT — JFCOM/ Suffolk, VA
Senior IT, 1998 to 2008
Key Results:
® Designed and prepared butterflies/blueprints for future system installation
® Collaborates with the technical writers in determining the type, line, and concept in preparing instructional manuals and military regulations
® Coordinates with project team members in the production of interactive graphics for CBT courseware
® Managed all the printers, digital senders and Copiers on the networks EDUCATION & CERTIFICATIONS
Virginia Commonwealth University — Richmond, VA
Bachelor of Fine Arts (BA) in Graphic Design and Advertising, 1996 OF NOTE
Professional Development:
® A+ certified, Security +, DoD Information Assurance Training
® Total Army Instructor Training Course, 80 hours,
® Video Teletraining Instructor Training Course, 40 hours
® HP Laser Printer Certified.
DANIEL VARNER Phone: 757-***-**** n Page 4
Professional Experience (continued)
OPERATING SYSTEMS:
® Windows XP& 7,8, and Legacy, Apples Mac OS10
HARDWARE:
® IBM-based personal computers, Apple Macintosh computer, V-Tel TC 2000, scanner, digital cameras, video capture equipment, digital senders, copiers, laptops, tablets, and Blackberries SOFTWARE:
® Adobe Creative Suite CC, Adobe Connect, Adobe Contribute, Captivate, Camtasia, Microsoft Office Suite 2013, Active Directory, SMS, Remedy, ToolBook Assistant & Instructor, Snag-IT, Articulate Studio, 3D studio, Animator Pro, Auto CAD and Quark Express, Microsoft Project, Live Link, SharePoint
CLEARANCE
Top Secret
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