Instructional Designer Senior

Angelo Athens, Ed.D.

Contact: ***********@*****.***, Cell: 347-***-****

LinkedIn: https://www.linkedin.com/in/angeloathens/

Location: Greater Metropolitan NY area – US Citizen

Senior Instructional Design/ Learning Experience Manager

Collaboration with Key Stakeholders: Proficient in liaising with leaders and stakeholders to ensure high standards and timely delivery of program deliverables. Identified and developed strategic learning initiatives to define the complete training program scope, based on learning objectives and adult learning methodologies. Employed independent judgment to resolve medium to highly complex issues impacting the success of critical projects and key business processes.

Set Up & Managed Collaboration Platform: Established custom platform to facilitate communication, provide better budget control, enhance project planning and scheduling, centralize data storage, enable real-time progress tracking, and identify and mitigate risks. This led to smoother project execution and succesful outcomes.

Set Up & Managed Learning Management System (LMS): Set up and managed an LMS to create, deliver, and track educational content. Utilized AI tools to automate tasks and generate reports on learning progress.

Custom Learning Experiences in Different Industries: Created custom learning experiences to meet business requirements and drive innovation in various fields, including change management, onboarding, sales, compliance, legal, engineering, finance, pharma, and software.

Professional Experience

Training Manager – Senior Instructional Designer IEEE (Institute of Electrical and Electronics Engineers) — Piscataway, NJ

November 2019 – Present

Oversees software production for the Educational Activities Department's Continuing Education programs and established a collaboration app.

Gained expertise in strategic enablement initiatives and managed complex programs, including AI integration, to create a more intelligent, responsive, and efficient user experience that improves decision-making and anticipates user needs.

Leads a creative development team comprising graphic artists, developers, subject matter experts, and content reviewers to produce online, interactive scientific courseware for IEEE’s professional education program.

Tools used: AI-driven platforms for tailored learning resources, Meridian LMS, MS-Copilot, Adobe Captivate 12.5, Articulate Storyline, and Rise.

Senior Instructional Designer Bessemer Trust (via

Randstad USA) — New York, NY

September 2019 – November 2019

Leveraged instructional design principles to develop engaging learning experiences Developed new training courses in coordination with attorneys – subject matter experts, using rapid authoring tools.

Tools: SumTotal LMS & Adobe Captivate Classic.

Instructional Design Manager Google Global Business - Sales Mastery Group (via Judge Group) — New York, NY May 2019 – August 2019

Managed the design and development of sales excellence enablement programs for global teams, focusing on compliance, product knowledge, and process efficiency using Google-specific tools.

Tools: Intellum LMS, Evolve, Adobe Suite, and Asana.

Senior Instructional Trainer & Instructional Designer S&P Global Ratings — New York, NY, April 2018 – April 2019

Developed global training initiatives, managing large-scale compliance and blended learning solutions for institutional programs at the IT Ratings Department.

Delivered a blended learning solution aligned with compliance objectives that scaled for use across a global team.

Tools for live sessions: Adobe LMS, Adobe Captivate, & Webex.

Advanced Distributed Learning Specialist US Department of Homeland Security SNAP Inc. — Jacksonville, NC, January 2018 – April 2018

Led the development of high-risk training courses for the U.S. Coast Guard’s Special Missions Training Center and implemented advanced Distributed learning processes for scalable performance-based training.

Director of Learning Deep Excavation Inc. — New York, NY

February 2010 – December 2017

Set up and managed the learning management system and directed the learning curriculum utilizing a team of eLearning developers.

Developed and delivered technical training to global clients through live and online platforms.

Education

Doctor of Education (Ed.D.) – Curriculum and Instruction, Educational Media & Technology

Boston University, Wheelock College of Education & Human Development

Master of Education (M.A.) – Adult and Continuing Education

University of Massachusetts Lowell

Bachelor of Science (B.S.) – Political Science and Government

Northeastern University

Technical Skills

AI Integration: Implementing AI to enhance user experience by making it more intelligent, responsive, and efficient. Using AI to support strategic initiatives and improve decision-making processes. Utilizing AI-driven platforms to create tailored learning resources.

Learning Management Systems: SumTotal, Intellum, Blackboard, Meridian, Saba, Cornerstone

E-Learning Development: Adobe Captivate, Articulate Storyline 360, Camtasia

Project Management Tools: Asana, Basecamp, MS-Teams.

Other Tools: Google Workspace, Microsoft Office Suite.

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