Service Representative Customer

JW

JANET WATERS

*************@*****.*** 817-***-**** FORT WORTH, TX 76133

Skilled in merchandise upselling and client relations, I excelled at Centrepoint by mastering Arabic and adapting to diverse cultures, significantly contributing to international sales support. My experience across major retailers like SM Department Stores and City Center Doha Mall showcases my ability to drive sales and ensure customer satisfaction through effective communication and teamwork.

Merchandise upselling

Microsoft outlook

Client relations

Complaint resolution

Money handling

International sales support

City Center Doha Mall Doha, Qatar

Customer Service Representative

01/2016 - 08/2019

While working in Doha Qatar as a Customer Service Representative, I was able to effectively communicate and service a demanding clientele. I worked and supported my teammates to meet the company's sales objectives and ensure the best results for the customer and the company. Centrepoint Muscat, Oman

Customer Sales Representative

03/2012 - 11/2015

My responsibilities included understanding a unique and diverse culture working in a different country. I was able to learn and speak Arabic and respect the individual needs of each customer. This allowed me to excel in my growth and work in achieving company goals and objectives. SM Department Stores Manila,

Philippines

Customer Care Representative

03/2009 - 06/2012

As a Customer Service Representative in one of Manila's largest malls, I was able to effectively meet sales objectives with the power of teamwork. In this role, I worked as cashier, performed merchandising standards and maintained inventory levels.

Hercor College Roxas Philippines

Associate of Arts in General Studies

06/2004

tagalog:

Professional

Arabic:

Professional

English:

Professional

Korean:

Professional

Spanish:

Elementary

Summary

Skills

Experience

Education and Training

Languages