Social Worker Front Desk

DESIREE M. BOYLES

Jersey City, NJ ***** 201-***-**** *************@*****.***

Dynamic professional with experience in the field of education both at the elementary and secondary level. Highly

organized with strong communication and analytical skills. Management and leadership experience.

EDUCATION

Hudson County Community College Jersey City, NJ

Associates in Science degree - Human Services/Pre-Social Work

Degree Awarded: May 2021

University of the West Indies St. Augustine, Trinidad

Bachelor of Science degree - Government and Politics Minor: International Relations

Degree Awarded: February 2011

EXPERIENCE

St. Anne's Adult Medical Day Care Jersey City, NJ

Social Work Intern 07/2021 – 08/2021

● Assisted social worker with new clients’ admission of clients.

● Supervised clients’ daily activities and assisted with preparation of care plans.

● Made wellness call to clients who were absent.

Hudson County Community College Jersey City, NJ

Front Desk Monitor, Nursing Program 04/2021 - 06/2021

● Managed a multi-line phone system and

● directed phone calls to the appropriate desk.

● Performed administrative duties including photocopying and filing.

● Provided customer service by greeting visitors and responding to their questions about the program.

Palisades Family Success Center Union City, NJ

Social Work Intern 01/2021 – 05/2021

● Assisted with the developing and execution of community engagements.

● Assisted with pre and post evaluation of parenting classes.

● Communicated with individuals about future functions of the center and provided requested information about

available programs.

Baby World Pre-School Jersey City,

Teacher Assistant 09/ 2018 – 08/2019

● Assisted with supervision of children daily activities.

● Assisted lead teacher with preparation and execution of lesson plans.

● Provided parents with daily updates about the developmental progress of children.

Government of St. Kitts and Nevis Basseterre, St. Kitts

Teacher, Ministry of Education 09/1994 – 12/2017

● Educated students in all subject areas from 1 to 5 grade.

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● Taught Social Studies to middle school and high school students.

● Prepared students for the CSEC Exam (Caribbean Secondary Examination)

● Supervised all 7th grade students (1st form Grade Head)

SKILLS

Computer skills: MS Office (Word, Excel, Access, PowerPoint)

Miscellaneous skills: Organizational, Analytical, Communication, Problem Solving, Time- management, Multi-tasking,

Leadership, Strategic Planning, Research.

CERTIFICATIONS

Teacher Training Certificate Primary (Elementary) Education, University of the West Indies, 11/2002.

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