Scrum Master Project Manager

SENIOR SCRUM MASTER

Strategic and visionary Senior Scrum Master with a proven track record of transforming complex challenges into successful outcomes and nurturing Lean Agile maturity. Leveraging exceptional emotional intelligence, leadership, and the ability to effectively communicate and report to all levels of an organization, Lily integrates technology solutions seamlessly with strategic business goals, driving innovation, and leading cross-functional teams to achieve outstanding results.

CERTIFICATIONS

KEY STRENGTHS

Certified Advanced Scrum Master (A-CSM)

Certified Scrum Master (CSM)

Certified Scrum Product Owner (CSPO)

Certified SAFe 5 Agilist

Certified SAP Activate Project Manager

Exceptional leadership and communication skills

Mastery of project management tools:

oJIRA, Confluence

oAzure DevOps, SharePoint

Deep understanding of financial systems, enterprise technology architecture, Cloud, UX/CX and innovation practices

Strong problem-solving, root cause analysis-based strategy and leveraging innovative paths to practical solutions

Expertise in cross-functional collaboration and stakeholder management, infusing Lean Agile and XP best practices

PROFESSIONAL AFFILIATIONS

ACCOMPLISHMENTS

Scrum Alliance

PMI/Agile Alliance

Orange County Product Managers

Scaled Agile Framework

CAREER PROGRESSION

Lean Agile Coach

Managing Consultant

Senior Technical Project Manager

Advanced Scrum Master

Solutions Architect

MIS Manager

Technical Consultant

Systems Analyst

Team Lead/Dev

Master Facilitator: Facilitated small autonomous teams to large program cross-teams of 150+ resources and 20+ workstreams, aligning stakeholders on program goals, timelines, and deliverables, resulting in enhanced collaboration, and improving dependency coordination.

Turnaround Specialist: Transformed failing projects into success stories by implementing innovative back-to-green plans, ensuring alignment with strategic objectives, and fostering a sustainable and collaborative, results-oriented culture.

Visionary Leader: Spearheaded the design and deployment of a national multi-region SharePoint collection for Time Warner Cable Business Class Technical Operations, enhancing national governance and operational efficiency.

Technical Innovator: Designed and implemented a sustainable end-to-end national automotive distributor service warranty system, pioneering intuitive processing technology driven by dynamic and progressive business objectives.

Product Savvy Change Agent: Designed an SAP Ariba Service as a Product enhancement program lifecycle.

Strategic Innovator: Designed a comprehensive program roadmap that coordinated efforts across multiple teams, ensuring seamless integration and efficient resource utilization.

WORK EXPERIENCE HIGHLIGHTS

April 2019 – August 2024

Managing Consultant (FTE. Travel to Onsite or Remote or both)

HCL America, North America

Agile Coach, Senior Scrum Master, Senior Technical Project Manager

Onsite clients

oSouthern California Edison – SAP Customer Service Relations Program (Irwindale, CA)

oNorfolk Southern – SAP iMRO Locomotive Operations (Atlanta, GA)

oThe Metropolitan District – SAP ERP Upgrade (Hartford, CT)

Remote site clients

oBoeing - Supply Chain (Miami, FL)

oConsumer Energy - Cyber Security GRC (Jackson, MI)

oStanley, Black and Decker – Supply Chain (New Britain, CT)

oBroadcom – Cyber Security Tower (Fort Collins, CT)

January 2019 – April 2019

Scrum Master – Data Services and Infrastructure towers (Consultant. Onsite)

Experian Consumer Services, Costa Mesa, California

October 2016 – May 2017

Scrum Master / IT Project Manager (FTE. On site.)

VER.com, Glendale, CA

March 2014 – September 2016

Business Class Technical Operations Project Manager (FTE. On site)

Charter Communications, Cerritos, CA

EDUCATION

Bachelors -in process until 2026s- Business Administration/InfoTech,

Western Governors University, Millcreek, Utah

Associate of Science in Public Works Management

Santiago Canyon College, Orange, California

Green Sustainable Building Certificate

Santiago Canyon College, Orange, California

Industrial Design – no degree

California State University, Northridge, California

Lily Sieu

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