Customer Service Entry Level

Georgina Vanegas

***** ***** **

Northridge, CA *1324

Cell 818 –4056521

email *************@*****.***

Skills

Entry level with Microsoft programs, type 45 wpm, 10 key by touch. Fluent in Spanish, successful at troubleshooting, customer service oriented.

Education

Asociate Degree at Los Angeles City College

Work History

LAUSD present

Campus Aide

Assist office in helping students with questions regarding registration procedures, patrol office surroundings.

Perform other duties as required.

Securitas Securities Services

Security Officer

Observed and reported abnormal activities at the site assigned.

Checked visitors, provided for the security and safety of property and personnel

Did periodic patrols of the building or site assigned to. Bank Of America

Teller

Assisted customers with transactions such as, cashing checks, deposits into their accounts, buying cashier checks., cross training them with different banking products.

Balancing cash box at the end of the day.

Call center; handled incoming calls regarding credit cards issues. LanChile Airlines

Customer Service

Reconciled and balanced sales daily.

Reported monthly sales to headquarters.

Assited clients with credit applications., questions regarding cargo issues or discrepancies.

Improved credit issues of customers with past due accounts by giving the company ideas on how to improve the system by blocking the past due accounts.

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