Customer Service Security Officer

LaTavia Warren

**** ***** **** **. ***.*** Houston,TX 77091 312-***-****, **********@*****.***

“To hold a responsible position that presents a challenge.” EDUCATION

Bronzeville Scholastic Institute, Chicago,IL

Highschool Diploma GPA:4.0

Work Experience

Titan Security Group, Chicago,IL - Security Officers September 2023 - December 2024

● Surveillance of inside and outside of building by foot patrol and CCTV monitoring.

● Provided great customer service by upholding a positive attitude

● Observe and report any unusual activity

● Daily completion of a daily activity report and report we needed Tactical Security Chicago, Chicago,IL - Security Officer May 2023 - July 2023

● Surveillance of inside and outside of building by foot patrol and CCTV monitoring.

● Provided great customer service by upholding a positive attitude

● Observe and report any unusual activity

● Daily completion of a daily activity report and report we needed Allied Universal,Chicago,IL - Security Officer

February 2023 - May 2023

● Surveillance of inside and outside of building by foot patrol and CCTV monitoring.

● Provided great customer service by upholding a positive attitude

● Observe and report any unusual activity

● Daily completion of a daily activity report and report we needed West Liberty Foods,Bolingbrook, IL - Administrative assistant May 2022 - November 2022

● Responsible for organizing the office for everyday needs.

● Assist team members with questions

● Assist with event planning,advertisement and setup.

● Organize employee files

● Answer incoming phone calls

United Postal Service, Chicago, IL - City Carrier Assistant May 2021-May 2022

● Responsible for delivering and collecting mail and packages in a timely manner by foot or by company vehicle.

● Scanning of packages when they would arrive every morning.

● Case/Organize all mail for my assigned route ●Assist customers with questions Amazon Warehouse, Romeoville,IL - Packer

March 2021-May 2021

● Responsible for packing warehouse goods into boxes for delivery in a timely manner.

● Scanning and placing appropriate shipping tags/barcodes Sodexo,Chicago,IL-Cashier

April 2019- March 2021

● Managed cash and charge transaction

● Stocked important materials.

● Floated from multiple locations to provide great customer service along with managing concessions.

McDonalds,Chicago,IL-Crew member

March 2018- May 2019

● Responsible for taking orders,preparing food and stocking important materials.

● Sanitized work environments to ensure food safety.

● Provided great customer service by positively catering and communicating with customers.

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