Customer Service Quality Control

CLAIRE CASINILLO

SUMMARY

I am a passionate and aggressive with team leadership and problem-solving skills, strong time management skills, strong analytical thinking and planning skills, and strong resistance to stress and adaptability Flexible time, multitasking, hard work and dedications

WORK EXPERIENCE

M.H Alshaya Group Logistics Village Qatar

Qatar industrial area,

Warehouse operative Ecoms/Quality control/physical inventory

July 08.2020 – March 21, 2024

• Updating the forecast monthly receiving order in ILS system using oms and coms online in different brand processing order & closing order print the labeled invoiced and air waybill Handling physical short item like damaged returns sending email to customer care reports

• Responsible for checking the items before repacked quality control QC ensure the item is in good condition By Standard checking the labeled bar code, order number, Quantity by using QC checklist

• Maintains database Performs physical count of inventory pending review Reconciles actual stock count to computer-generated reports updating to cycle count,sending report

M.H Alshaya Co, inc H &M retail fashion

Villagio Mall Doha Qatar azziya

Cashier sales merchandiser

April 27 2015- May 20,2020

• Customer service Cashiering cash counter handling debit credit transaction using ares system software management. Sales garments merchandising displaying maintaining the standard tidy during opening and closing product knowledge, KPI target

OTHER

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales,improving buying experience and elevating company profile

with target market.Circulate Sales customer service, flexible time, multitasking, hard work and dedications

CONTACT:

Address

31 ripplewood lane

palmcoast florida 32164-2534

usa

+386-***-****

****************@*****.***

SKILLS:

• Commercial awareness

• Excellent interpersonal skills

• Sales customer service

• Excellent in Microsoft Office/software

• Proficient in Tally & Quick Books pos sales report file management skills

Certificate/award

• Certificate of recognition

H&m villagio Mall

Being star of the month of august 2019

• Certificate of Appreciation

Alshaya Group Best employee e-commerce/LMD Quarter II-2021

• Certificate of Achievement

Alshaya group Qatar distribution center

Employee of the month April

Best in E com Operation Year 2023

Contact this candidate