Scrum Master Azure Devops

PRABHAKAR DODDABALLAPUR

PERSONAL SUMMARY

Experienced in leading cross-functional teams to deliver innovative digital products that align with user needs and business goals. Excels at managing product lifecycles from concept to launch while ensuring seamless integration and user satisfaction. Adept at leveraging market insights and data-driven decision making to drive product strategy and growth.

WORK HISTORY

Charter Communication, 01/2023 to 12/2024

Senior Product Owner // Scrum Master, 01/2022 - 12/2022

MICROSOFT CORPORATION - Seattle, WA

Ensured service availability and reliability of 500K devices managed through endpoint management solutions (Intune & SCCM).

Worked with project stakeholders to understand, define and meet project requirements.

Led cross-functional agile teams as a Scrum Master, facilitating sprint planning, stand-ups, retrospectives, and reviews

Effectively managed resources from both TCS and Microsoft, presenting to upper management at Microsoft using Azure DevOps

Collaborated with stakeholders, executives, and site reliability engineers to align project goals and improve outcomes

Implemented agile methodologies and best practices, enhancing team productivity and project efficiency

Implemented rigorous quality assurance processes, significantly reducing bugs and enhancing product reliability.

Provided demos and regular reports on Intune, APM, and SCCM to stakeholders and leadership

Commissioned research from external parties to bolster project scope.

Environment: MS Project, MS Office (SharePoint, Word, Excel, outlook), Azure DevOps, Teams, Scrum Board, Kanban Board, SAFe, Oracle 19c, OPSMON Monitoring tool, MS Office 2010

IPP, Wiki Portal, Project Management, PPMC, Putty, WinSCP, JIRA, DevOps (VSTS), Selenium and JIRA, Selenium, Agile Framework, Agile SAFe Service Oriented Architecture (SOA), XML,

SOAP/SOAPUI, Web service technologies.

Senior Scrum Master, 01/2021 - 12/2021

NEIMAN MARCUS - Dallas, TX

Facilitated daily stand-ups and Scrum processes, supporting agile delivery across cross-functional teams

Managed and prioritized product backlogs, user stories, and acceptance criteria using Azure DevOps

Led automation and performance testing teams, improving API performance by 20% using Postman and Microfocus tools

Oversaw cloud, hybrid, and on-premises deployments using AWS, ensuring seamless CI/CD integration

Created and maintained Scrum and Kanban boards using AWS Web Services for tracking project progress

Collaborated with stakeholders to develop technological roadmaps and enhance agile best practices

Environment: C#, AWS, Azure DevOps, MS Office (Word, Excel, PowerPoint, Outlook) Teams, Scrum Board, MS Office (SharePoint, Word, Excel, outlook), Kanban Board, SAFe, Oracle 19c, OPSMON Monitoring tool, MS Office 2010, IPP, Wiki Portal, SOUP API, Postman, API testing, Load Runner 12.56 HP ALM testing, Project Management, PPMC, Putty, WinSCP, JIRA, Selenium and JIRA, Selenium, Agile Framework, Agile SAFe, Microfocus Performance Testing Tool

Product Owner // Scrum Master,

01/2020 - 12/2020

MEIJER - Grand Rapids, MI

Ensured team productivity by removing impediments and implementing Agile best practices, improving project outcomes

Led the successful implementation of Infor M3 SCM at a global manufacturing client's warehouse, managing a team of 10 consultants

Facilitated Scrum ceremonies, managed product backlog, and supported monthly sprint releases using Azure DevOps

Provided regular project updates to stakeholders via PowerPoint, Scrum Board, and Kanban Board, ensuring alignment and transparency

Conducted end-to-end testing of M3 mobile project at Store 20 on Alpine Avenue before production release

Monitored and optimized API performance using HTTP monitoring tools, load testing, and functional test scripts

Captured key Agile metrics (burn-down charts, velocity) to assess project health and drive continuous improvement.

Led design meetings and collaborative sessions with creative team, orchestrating product vision and strategy.

Environment: C#, AWS, Azure DevOps, Teams, Scrum Board, Kanban, SAFe, Oracle 19c, Oracle BPEL, OnStar, M3 Mobile, HTTP OPSMON Monitoring tool, MS Office 2010, IPP, Wiki Portal, Project Management, XML, HTML, OS Windows 2000, Unix, Linux, MS Project Plan, HP ALM, SoapUI, UFT, Version One, Jira, Putty, WinSCP, SQL Developer, Agile Framework.

Project Manager cum Scrum master, 05/2018 - 12/2019

DELTA AIRLINES - Atlanta, GA

SNAPP UI is built on GWT platform to Angular JS 2.0

Single Network Application (SNAPP) is an innovative industry leading application which addresses curb side bag drops, check-in, and baggage services

Collaborated with QA teams to conduct manual and automated testing, ensuring software quality and stability

Led testing efforts for curbside baggage check-in, validating Salesforce and Oracle DB for data consistency

Defined and managed testing environments, supporting successful software deliveries across platforms

Coordinated with development and product teams to identify, assess, and resolve software bugs efficiently

Directed off-site teams to test curbside baggage solutions, enhancing product development and release quality

Led SNAPP refactoring from GWT to Angular JS 2.0, modernizing the platform for improved performance

Conducted usability testing across Windows, Android, and iOS to ensure seamless user experience

Environment: Service Oriented Architecture (SOA), XML, SOAP/SOAPUI, Web service technologies, Salesforce, Oracle 19, Teams, Scrum Board, Kanban Board, Agile SAFe, Agile Framework, User Stories

Senior Performance Testing Architect, 01/2017 - 02/2018

GENERAL MOTOTRS - Detroit, MI

Conducted load, stress, and endurance testing using HP LoadRunner, ensuring application scalability and performance

Utilized monitoring tools like Dynatrace, BMC Patrol, and Sniffer to track system health and optimize performance

Configured 250 servers in SiteScope to monitor CPU, memory, DB, and JVM connections for improved stability

Led Agile teams as a Scrum Master, facilitating sprint planning, stand-ups, and retrospectives for project efficiency

Managed cloud performance testing using AWS Hybrid and Public Cloud, validating platform stability

Provided end-user training on Infor M3 SCM, increasing adoption and system proficiency

Used HP ALM, Performance Center, and SiteScope for performance validation of OnStar applications

Utilized advanced software tools for creating detailed architectural plans and 3D models.

Environment: Java, C#, AWS, Azure DevOps, Oracle 11i, HP Load Runner VuGen, Controller 12.52, Analysis 12.52 and Quality Center, HP Performance center, TANDEM, Oracle BPEL, OnStar, Java, J2EE, Web Logic Server, Golden Gate, OPSMON Monitoring tool, MS Office 2010, IPP, Wiki Portal, Project Management, PPMC, Putty, WinSCP, SQL Developer, Dynatrace and Site scope,

Service Oriented Architecture (SOA), XML, SOAP / SOAPUI, Web service technologies.

Project Manager - Performance Testing // Scrum Master, 02/2016 - 12/2016

MAYO CLINIC - Rochester, MN

Managed and led the technical development of test scripts to identify bottlenecks between Sybase and IBM DB2 databases

Conducted load testing on AWS and Azure cloud-based platforms to analyze database conflicts and optimize performance

Reported directly to the Senior Director at Mayo Clinic, providing insights and resolutions for database performance issues

Applied Agile methodologies, managing Scrum processes using Azure DevOps and AWS Web Services for tracking and reporting

Developed and optimized system workflows, ensuring project scope and management processes aligned with business objectives

Collaborated with software engineers to design and implement innovative testing solutions addressing performance concerns

Used JIRA and Trello to facilitate project planning, tracking, and reporting for continuous improvement.

Assessed team performance and provided constructive feedback, contributing to professional development and skill enhancement.

Implemented agile project management methodologies, increasing team flexibility and improving product delivery times.

Monitored market trends and technological advancements, incorporating innovative solutions into project strategies.

Environment: C#, Java, J2EE, AppDynamics, Dynatrace, HP Load Runner 12.52, VuGen 12.52, Controller 12.52, Analysis 12.52, HP ALM, JAC-WS, SOAP and Restful API, DB2, Sybase and AppDynamics.

Senior Advisor Performance Testing, 01/2014 - 12/2015

CVS CAREMARK - Dallas, TX

Identified plans and resources required to meet project goals and objectives

Managed projects from procurement to commission

Developed and initiated projects, managed costs, and monitored performance

Achieved project deadlines by coordinating with contractors to manage performance

Increased team performance from 50% to 85% by automating and performance testing various functionalities

Responsible for creation / review / approval of Project Plans / Test Plans / Strategy Document and Wiki development

Responsible for carrying out tests using HP Performance Center for highly complex applications

Developed various test scripts using various protocols like HTTP/HTML, Citrix ICA, SAP Protocol in this project

Responsible for creation of guidelines document on performance testing using LISA and HP Load Runner

Responsible for evaluation of software products developed by third party vendors.

Implemented robust risk management strategies, mitigating potential threats to organizational objectives.

Environment: Tomcat, ERP, JIRA, Polar Lake, SDE, Oracle 11i, HP Performance Center, Load Runner VuGen, Controller 9.52, Analysis 9.52 and Quality Center, HP Performance center 9.52, ITIL training, Java, J2EE, Web Logic Server, Golden Gate, OPSMON Monitoring tool, MS Office 2007, IPP, Wiki Portal, Project Management, PPMC, Putty, WinSCP, SQL Developer, LISA Tool, Site scope.

Director Performance Testing, 01/2011 - 12/2013

FIDELITY INVESTMENTS - Westlake, TX

Led the Performance Testing Group, overseeing multiple enterprise projects, budgets, and global test strategy execution

Managed offshore and onsite teams of 200+ consultants, ensuring performance testing aligned with SOW and business goals

Established a Performance Center of Excellence, driving automation initiatives that reduced resource time by 50% at Fidelity Investments

Directed disaster recovery strategy and testing, ensuring business continuity and system resilience across critical applications

Partnered with senior executives to drive strategic decision-making, aligning performance testing initiatives with corporate objectives

Spearheaded ERP data migration from legacy systems to Unix, ensuring seamless transition and operational stability

Implemented Six Sigma methodologies, improving testing efficiency and saving budget across four consecutive quarters.

Assessed team performance and provided constructive feedback, contributing to professional development and skill enhancement.

Environment: Tomcat, JIRA, Polar Lake, SDE, Oracle 11i, HP Load Runner VuGen, Controller 9.52, Analysis 9.52 and Quality Center, HP Performance center 9.52, ITIL training, TANDEM, Oracle BPEL, Java, J2EE, Web Logic Server, Golden Gate, OPSMON Monitoring tool, MS Office 2007, IPP, Wiki Portal, Project Management, PPMC, Putty, WinSCP, SQL Developer Tableau and Selenium, Dynatrace and Site scope.

EDUCATION

M.Sc., Statistics

Bangalore University – Bangalore 1990

B.Sc., Statistics

Bangalore University – Bangalore 1987

LANGUAGES

English: C2

Proficient

Kannada: C1

Advanced

Tamil: B1

Intermediate

Malayalam: A1

Beginner

Hindi: B1

Intermediate

CERTIFICATIONS

Professional Scrum Master Certification

HOBBIES AND INTERESTS

Represented USA Cricket Team to WCS in Brisbane, Australia 2022.

REFERENCES

References will be provided on request.

CONTACT

Address: St Louis, MO, 63366

Phone: 214-***-****

Email: **************@*******.***

SKILLS

Statistical software

Grant writing

CRM systems mastery

Financial budgeting and forecasting

Project Goals and Milestones

Scrum methodology

Leadership and management

Communication and presentation

Agile Principles

Scheduling releases

Six Sigma methodologies

SAFe

Team meetings

Client Relations

Project Proposals

Microsoft Office

Leading Projects

Microsoft Teams

Best Practices and Methodologies

Contact this candidate