Customer Service Sales Agent

CURRICULUM VITAE

J*SEPH NDEHI NJERI

+254********* e-mail: *******@*****.***

Objective

I seek challenging opportunities where I can fully use my skills for the success of the organization.

EXPERIENCE

Ncba bank k plc

Customer Product Advisor - Generalist 28/12/2021-Present Conducting direct door-to-door sale of bank products. Providing excellent customer service.

Delivering set sales targets for all bank products. Seeking customer feedback on bank products.

Organizing and participating in product campaigns. Regularly providing sales reports.

Ensuring product knowledge for newly onboarded customers. Customer onboarding

Follow up and close on generated leads from the company. Benchmark Distributors ltd

Direct Sales Agent 01/08/2020 - 01/12/2021

Ensuring timely delivery of products to customers. Managing regional portfolio. Gatundu North Sub-county Participating in product campaigns

Providing regular sales reports.

Record keeping on daily sales.

Monitoring competitor activities and provide leads for products and services.

Advise upcoming developments in the field and discussing promotions. Act as a link between the customer and the company. Discussing and implementing new strategies to make a sale. Accounting on all expenses within and outside the company. Aquaculture Business Development Programme

Data Collection Clerk 01/09/2019-01/12/2019

Selection and identification of suitable fish keeping areas Identifying fish species based on environment and terrain. Educating farmers on best fish keeping practices.

Identifying challenges mostly faced by farmers.

Recording and book keeping

Timely delivery of reports

Maintaining and updating farmer database.

STRENGTHS AND EXPERTISE

Quick adaptability and perfect communication skills in both English and Swahili.

Organizational office management and a courteous individual. Excellent leadership skills and a good team player. Proficient entrepreneurial skills

Interactive individual

Education

University of Nairobi 2015 - 2019

Bachelor of Science in Agribusiness management

Second class honors, Lower Division

Maseno School 2011 - 2014

Kenya Certificate of Secondary Education

Attained a B+ of 72 points

Referees

Samuel Kinuthia Njoroge

C.E.O Saki Wines Ltd

+254***-****** email: *********@*****.***.

John Guchu

Branch Manager – Ncba Bank K plc Trm Branch

+254***-****** email: ****.*****@*********.***

Jared Omondi

Head of Retail Sales – Ncba Bank K plc

+254***-****** email: *****.******@*********.***

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