Customer Service Entry Level
Resume:
Taleshia Gilbert
Entry Level
Gainesville, AL ***64
**.**********@*****.***
Professional Summary
I am a very dedicated worker. I am also very reliable and responsible. I learn fast so any work available is fine with me. My children are my life, so I strive to make life simple for them as well as teach them the values as well. I like computer so anything working with computers is highly recommended. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Lead Sales Associate/Key Holder
Dollar General-Gainesville, AL
June 2022 to Present
Cashier
Key Holder
Stocker
Customer Service Representative
Burns and Burns-Meridian, MS
December 2021 to Present
Cashier
Keep store clean
Cook hot foods
Greet Customers
Tax Preparer
S & M All in One-Gainesville, AL
December 2019 to Present
Sit with clients
Prepare returns
Give clients quotes
Production Worker
Samvardhana Motherson Group-Cottondale, FL
October 2022 to December 2022
Assemble Rear Bumpers for Mercedes
Housekeeping
Holiday Inn Express and Suites-Cottondale, AL
December 2021 to May 2022
Clean guest rooms
Front desk
Master Merchandiser
Driveline Retail Merchandising-Eutaw, AL
June 2019 to April 2021
Reset store POG's
Restocking products
Office Assistant
Theo Ratliff Activity Center-Demopolis, AL
February 2007 to December 2009
Answering phone calls
Taking messages
Proofreading and Re-Typing papers
Operating office equipment
Custodian
Theo Ratliff Activity Center-Demopolis, AL
June 2009 to August 2009
• Answer phone and take messages
• Make sure that lobby is clean when morning custodian leave
• Make sure that gym is clean at closing time
*Perform any office duties asked by director
Independent Sales Agent
Liberty National Insurance Company
Demopolis, AL
June 2007-August 2007
Making cold calls
Set up appointments
Meet with clients
Independent Sales Agent
Liberty National Insurance Co.-Demopolis, AL
April 2007 to August 2007
Making cold calls
Processing Applications
Meeting with clients
Education
Bachelors in Finance
Post University - Waterbury, CT
December 2022 to Present
Associate in Medical Billing and Coding
AmeriTech College-Provo - Provo, UT
May 2013 to February 2014
GED in Education
Alabama Southern Community College - Demopolis, AL February 2007 to February 2007
Skills
• Accounting
• Microsoft Office (7 years)
• Custodial Experience
• Electrical experience
• Proofreading
• Stocking
• Medical Terminology
• Receptionist (1 year)
• Excel (2 years)
• Cashier (1 year)
• Adobe (2 years)
• Section 8
• Fax (2 years)
• Data Entry (2 years)
• Bookkeeping
• Sales
• QuickBooks
• Help desk (2 years)
• Customer Service (1 year)
• Insurance Verification
• Filing (2 years)
Certifications and Licenses
Driver's License
January 2023 to July 2026
Assessments
Front desk agent (hotel) — Proficient
December 2022
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient
Customer focus & orientation — Proficient
December 2022
Responding to customer situations with sensitivity Full results: Proficient
Basic computer skills — Proficient
July 2022
Performing basic computer operations and troubleshooting common problems Full results: Proficient
Customer service — Proficient
December 2022
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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