Licensed Clinical Social Worker
Resume:
Hope Susan O’Hara, LCSW-C
Resume
Hope Susan O’Hara
LCSW-C
********@*****.***
**** ******** ******, ***. #* Baltimore, MD 301-***-**** OBJECTIVE To obtain a position in the field of Social Work in which I am able to lead/serve in a clinical capacity that will foster my strengths but also challenge me with new ideas and modalities as a professional and a person.
PROFILE I am a Licensed Clinical Social Worker with experience in case management, advocacy, counseling, diagnosing, treatment planning, de-escalating, play therapy, behavioral therapy, cognitive-behavioral therapy, documentation, networking, research, and fundraising. I am able to communicate ideas effectively by using verbal, written, and electronic communication. I am experienced in building rapport/healthy relationships with administrators, clients, coworkers and other agencies. I believe that change occurs through healthy relationships, as it is important to treat all individuals in a professional manner with dignity and respect. I appreciate working as a team and pulling from one another’s strengths, as “Teamwork makes the Dreamwork.” I am grounded in trauma-based
therapy/grief work, as I believe it is necessary to identify the “root” of behaviors for healing,
closer and being able to move forward. I appreciate being able to “think outside the box” for creating individualized treatment for each person. I also believe in the
therapeutic benefits of pets in practice, as I have a therapeutic rabbit (Mr. Pibb) that travels to the offices a few days a week, as he is great with reducing anxiety, stress, deescalating, and making folks smile. Mr. Pibb is litter trained.
EDUCATION M.A in Social Work May 2012
University of Maryland: School of Social Work Baltimore, MD
■ Cumulative GPA 3.25
Bachelors in Social Work May 2006
Hood College
CERTIFICATIONS Structured Analysis Family Evaluation (SAFE) Basic First Aid and CPR
Child and Adolescent Needs and Strengths (CANS)
Certified RELATE Trainer
Certified Family Strengthening Trainer
Certified PRIDE Trainer
Certified Trainer SAMHSA’s Trauma-Informed Approaches EDUCATIONAL Spring 2005 Dean’s List and Phi Alpha National Social Work Honor HONORS Society
OCCUPATIONAL Frederick County Board of Education Instructional Assistant of HONORS the Year Award in 2004
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EMPLOYMENT Senior Rehabilitation Specialist/Rehabilitation Specialist AdultPRP program Aug. 2017 to Present
National Pike Health Baltimore, MD
■ Supervises 10 PRP counselors that provide
wraparound services to PRP clients in their home and community
■ Develops and updates Individual Rehabilitation Plans (IRPs) for PRP clients.
■ Provides on-going supervision/support via in-person, email, text message and ZOOM for PRP counselors.
■ Provides monthly trainings for PRP counselors that ecompasses various topics such as Professionalism, Disorders, Symptoms and treatment; Documentation Requirements; Coping Skills, Interventions, Crisis Management, Safety and so on.
■ Helps maintain various PRP Database that track clients, transitions, billing, intakes, IRPs, and authorizations.
■ Assists with completing and tracking PRP authorizations through INCEDO/OPTUM and helps to mitigate denied authorizations.
■ Reviews and signs off on Monthly PRP Notes, Monthly Summaries, and Therapist Collaborations through our Valant System.
■ Assists with reviewing, submitting, and collaborating with the PRP Program Director and Financial Department for submitting monthly PRP Billing.
■ Assists with revising and developing new PRP policies that encompass best practice for employees and clients, and also adhere to COMAR regulations.
■ Collaborates with National Pike Health Center’s OMHC Department and psychiatrist(s) for ensuring the best interests of the clients and community we serve.
Contractual Clinical Therapist August 2017 to January 2021 National Pike Health Center Baltimore, MD
■ Provided individual, family and group therapy tailored to clients’ individual, familial, and group treatment needs.
■ Developed treatment plans in collaboration with interdisciplinary team that guided the clients’ holistic treatment.
■ Completed required clinical documentation.
■ Consistently monitored each client’s progress in their identified treatment goals and adjusted as necessary.
■ Attended all required staff and clinical meetings, and trainings.
■ Assisted a colleague and client with potting and planting a small garden in the Spring/Summer 2018.
■ Assisted with facilitating the development of a “Wailing/Prayer Wall” for colleagues/clients.
■ Co-founded and co-facilitated a trauma based adult group called the “The Journey” for approximately 2 years.
■ Contracted with the Baltimore County Health Department to offer a 6 week program on Smoking Cessation at 2 of National Pike Health Center’s locations.
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Contractual Clinical Therapist October 2016 to August 2017 All Walks of Life Baltimore, MD
■ Provided individual and family therapy tailored to clients’ individual and familial treatment needs.
■ Developed treatment plans in collaboration with interdisciplinary team that guided the clients’ holistic treatment.
■ Consistently monitored each client’s progress in their identified treatment goals and adjusted as necessary.
Contractual Clinical Therapist December 2014 to January 2016 Institute for Life Enrichment Baltimore, MD
■ Provided individual and family therapy that is tailored to clients’ individual and familial treatment needs.
■ Developed treatment plans in collaboration with interdisciplinary team that guided the clients’ holistic treatment.
■ Consistently monitored each client’s progress in their identified treatment goals and adjusted as necessary.
Clinical Therapist March 2016 to October 2016
Mentor Maryland OMHC Baltimore, MD
■ Provided individual and family therapy that was tailored to clients’ individual and familial treatment needs.
■ Developed treatment plans in collaboration with interdisciplinary team that guided the clients’ holistic treatment.
■ Consistently monitored each clients’ progress in their identified treatment goals and adjust as necessary.
■ Utilized de-escalation techniques for assisting the Teens in Transition Vocational Program with mitigating crises.
■ Facilitated a weekly “Art Therapy Group” for addressing trauma and grief.
Intake Coordinator October 2014 – March 2016
Mentor Maryland Baltimore Teens in Transition Baltimore, MD
■ Conducted telephone intakes with follow-up assessment interviews.
■ Secured funding information.
■ Secured all services that would be needed by the client when placed.
■ Presented clinical assessments with preliminary treatment plan recommendations to Program Director and/or Clinical team in consultation with psychiatric or medical consultants as needed.
■ Implemented the use of clinical principles to match clients with potential foster parents. Met with Program Director, Clinical Supervisor, and/or Recruiter to review potential client and foster parent matches, and assisted in case assignments. Completed all placement paperwork.
■ Assisted with identifying appropriate homes when disruptions transpired.
■ Maintained ongoing relationships with funding agencies and 4
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developed new resources through marketing presentations.
■ Assisted with emergency coverage and crisis intervention.
■ Co-facilitated trainings on RELATE that is an evidenced based practice encouraging foster parents to evoke change through relationships with youth.
■ Developed, facilitated, and co-facilitated clinical groups on various subjects to assist foster parents, colleagues, and clients with understanding and implementing clinical interventions for addressing treatment goals and needs.
■ Supported as an On-call Administrator for front line staff responding to after hour emergencies.
Clinical Coordinator June 2014 –October 2014
Mentor Maryland Baltimore Teens in Transition Baltimore, MD
■ Provided case management for youth 14
to 21 years old and ensured that service delivery was conducted in compliance with COMAR standards.
■ Assessed the on-going needs of youth in care and ensured the development, implementation, and documentation of
treatment plan(s).
■ Oversaw the foster home by conducting home visits, placement, and treatment team meetings.
■ Enhanced the youth and foster family relationship by empowering foster families to identify and resolve problems, and provide continuous advocacy for each youth.
■ Secured individual foster parent contracts, and completed annual performance evaluations and quarterly reviews.
■ Participated in rotational on-call system providing emergency coverage and crisis intervention.
Treatment Coordinator August 2013 – June 2014
Pressley Ridge Baltimore, MD
■ Provided case management for teen mothers in
care, and ensured service delivery was in accordance with COMAR standards.
■ Assessed with the on-going needs of youth in care, and ensured the development, implementation, and documentation of treatment plan(s).
■ Oversaw the foster home by conducting home visits, placement, and treatment team meetings.
■ Enhanced the youth and foster family relationship by empowering foster families to identify and resolve problems, and provide continuous advocacy for each youth.
■ Secured individual foster parent contracts, and completed annual performance evaluations and quarterly reviews.
■ Participated in rotational on-call system providing emergency coverage and crisis intervention.
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Family Service Supervisor March 2010 – August 2013 WIN Family Services Baltimore, MD
■ Provided supervision for 1 to 2 field staff.
■ Completed and submitted parent invoice for assigned team.
■ Assessed the on-going needs of children in care and ensured the development, implementation, and documentation of
treatment plan(s).
■ Provided case management and ensured
service delivery was in accordance with COMAR
standards.
■ Oversaw the foster homes by conducting home visits, placement, and treatment team meetings.
■ Enhanced the child and foster family relationship by empowering foster families to identify and resolve problems.
■ Secured individual foster parent contracts, and completed annual performance evaluations and quarterly reviews.
■ Participated in rotational on-call system providing emergency coverage and crisis intervention.
■ Developed and facilitated an art therapy group for the agency’s bi-weekly talent and development program.
■ Trained incoming staff and foster parents on the agency’s Family Strengthening Model.
Clinical Coordinator June 2008 - March 2010
Mentor Maryland Lanham Children’s Services Lanham, MD
■ Provided case management and coordinated therapeutic services for children in treatment foster care.
■ Assessed the appropriateness of children for the program, and developed and implemented individualized treatment plans.
■ Transported children to therapy, biological visits, school, and other activities as necessary.
■ Oversaw the foster home by conducting home visits, placement, and treatment team meetings.
■ Enhanced the child and foster family relationship by empowering foster families to identify and resolve problems.
■ Assisted with legal, licensing, regulatory, and certification activities as needed.
■ Secured individual foster parent contracts, and completed annual performance evaluations, and quarterly reviews.
■ Participated in rotational on-call system providing emergency coverage, and crisis intervention.
■ Co-trained potential foster parents using PRIDE (Parents’ Resource for Information Development Education) model.
■ Provided and assisted with trainings for foster children and foster parents throughout the year.
■ Provided assistance with supervising Master of Social Work intern.
Partial Hospitalization Therapist January 2008 - April 2008 Baltimore Behavioral Health Baltimore, MD
■ Provided therapy to dual diagnosis patients in individual and group sessions.
■ Assisted patients with identifying treatment goals, implementing 6
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interventions, monitoring progress, and completion of goals.
■ Assisted patients with securing outside resources to meet their needs and achieve goals.
■ Transitioned patients to a lower level of care after stabilizing at partial hospitalization level.
■ Worked with behavioral health technicians, therapists, psychiatrists, doctors, nurses, and colleagues
for ensuring quality care.
■ Developed and integrated additional materials for group sessions while continuing to adhere to the organization’s curriculum. Adult and Child Therapist April 2007- December 2007 Family & Children’s Services Baltimore, MD
■ Established a consistent caseload of children and adults addressing issues in regards to being a victim of domestic violence, a witness to domestic violence, or a victim of sexual abuse.
■ Established a waitlist for clients that preferred waiting for an available appointment verses being referred to another agency.
■ Developed a domestic violence presentation to present to a class at Towson University.
■ Assisted with a domestic violence awareness event at the University of Maryland Baltimore Campus.
ADDITIONAL Maryland State Trainer March 2017 to Present Co-founder and Facilitator of “The Journey,” September 2015
-September 2018, Developed trauma based/grief therapy curriculum Adult and Adolescent groups. Partnered with Mentor Maryland, the Community Wellness Center, and National Pike Health Center to provide “The Journey” to adults, adolescents, and staff.
Volunteer, September 2004 - December 2004, Frederick Memorial Hospital Psychiatric Department, Frederick, MD.
Instructional Assistant, September 2000 - August 2004, Frederick County Public School Challenges II Program, Frederick, MD.
REFERENCES Available upon request.
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