Systems Engineer Information Technology

Joseph K Danso

Phone: 847-***-****

Email: **********@*****.***

I have over 20 years of information technology experience, as well as leadership, analytical, problem-solving, and technical skills. I also possess strong interpersonal, communication and team player skills. I continue to receive training in management and project management through courses and business experience. I am interested in new challenges and opportunities in the IT field.

WORK EXPERIENCE:

FOCUSED MANAGEMENT INC. (VA.) USDA account

Senior Systems Engineer– August 2022 to present

RESPONSIBILITIES:

• Supporting cloud computing infrastructure in Microsoft Azure and Amazon AWS.

• Supporting/maintaining Microsoft/Intel base servers in an enterprise environment

• Participate in 24x7 on-call pager support rotation for 4 main Data centers and remote

• Installing, configuring, and supporting Microsoft running, 2016, 2019 and Windows 2022

• Planning, installing, testing, and implementing new systems, hardware and software

• Microsoft operating systems and VMWARE ESX hosts. Migrating both physical and virtual machines between different virtualization platforms

• Configuring and Supporting Microsoft SQL clusters

• VMWARE implementation on Nuntanix HCI hardware

• Installing and supporting Veeam backup for Vms and Microsoft SQL databases

• Deploying and supporting Symantec security firewall and clients on Windows servers

• Deploying, administering, and optimizing VMware ESXi 6.7, 7.0 and 8.0 data centers

• Upgrading VMware Vsphere from 7.03 to 8.0

• Supporting Vmware on Cisco UCS, HP and Dell hardware

• Supporting Windows 2016, 2019 and 2022 in Azure

• Windows patching using SCCM

• Windows monitoring using SCOM and Solarwinds

• Windows host base firewall using Symantec and Sophos.

INSURANCE AUTO AUCTION INC (Westchester IL.)

Senior Systems Engineer– March 2020 to August 2022

RESPONSIBILITIES:

• Supporting/maintaining Microsoft/Intel base servers in an enterprise environment

• Participate in 24x7 on-call pager support rotation for 2 main Data centers and remote

• Windows security patching using (SCCM)

• Supporting ESXi host and Windows servers on Cisco UCS, HP and Dell

• Installing, configuring, and supporting Microsoft windows 2012,2016,2019 and 2022

• Supporting Windows servers Dell Cloud Snapshot Manager

• Providing support for Cisco UCS, HP blade systems and standalone hardware

• Planning, installing, testing, and implementing new systems, hardware and software

Microsoft operating systems and VMWARE ESX hosts. Migrating both physical and virtual machines between different virtualization platforms

• Configuring and Supporting Microsoft SQL clusters. Upgrading VMware Vsphere

• VMWARE implementation on both SAN and ISCSI Storage hardware (Pure Storage)

• Installing and supporting Rubrik backup for Vms and Microsoft SQL databases

• Deploying and support Symantec security clients on Windows servers

• Deploying, administering, and optimizing VMware ESXi 6.7 and 7.0 in a corporate data center environment supporting over 3,000 plus virtual servers

• Supporting Windows servers in Amazon Web Services (AWS) and Microsoft (AZURE)

• Planning, installing, testing, and managing VMware Site Recovery Manager 8 Enterprise

• Planning, installing, testing, and managing vRealize Operations Manager 8.5 (VROPS)

• Planning, installing, testing, and managing vRealize Log Insight 8.4

• Planning, installing, testing, and managing vRealize Network Insight (VRNI)

CONNECTION INC., (WW Grainger Corp. Lake Forest IL)

Senior Systems Engineer– July 2018 to March 2020

RESPONSIBILITIES:

• Supporting/maintaining Microsoft/Intel base servers in an enterprise environment

• Participate in 24x7 on-call pager support rotation for Grainger 2 main Data centers and remote location the US and International locations

Windows security patching using Windows Server Update Services (WSUS)

• Work on projects installing new and supporting ESXi host and Windows servers on Cisco UCS, HP blade systems and Standalone hardware

• Installing, configuring and supporting Microsoft Wintel based servers running 2000, 2003, 2008, 2012 and 2016 server operating systems

• Deploying and supporting Windows VM in Nutanix Cloud computing environment

• Supporting Windows servers Dell Cloud Snapshot Manager

• Providing support for Cisco UCS, HP blade systems and standalone hardware both domestic and international locations. Upgrading VMware Vsphere

• Installing, testing and implementing new systems, hardware, software running

Microsoft operating systems and VMWARE ESX hosts.

• Configuring and Supporting Microsoft SQL clusters

• Designing, configuring and supporting VMWARE in enterprise level environment

• VMWARE implementation on both SAN and ISCSI Storage hardware platforms

• Installing and supporting EMC Avamar backup.

• Deploying and support Symantec security clients on Windows servers

• Deploying, administering and optimizing VMware ESXi 6.5 and 6.7 in a corporate data

center environment supporting over 3,000 plus virtual servers

• Supporting Windows servers in Amazon Web Services (AWS)

CONNECTION INC., (WW Grainger Corp. Lake Forest IL)

Senior Systems Engineer– July 2018 to March 2020

RESPONSIBILITIES:

• Supporting/maintaining Microsoft/Intel base servers in an enterprise environment

• Participate in 24x7 on-call pager support rotation for Grainger 2 main Data centers and remote location the US and International locations

Windows security patching using Windows Server Update Services (WSUS)

• Work on projects installing new and supporting ESXi host and Windows servers on Cisco UCS, HP blade systems and Standalone hardware

• Installing, configuring and supporting Microsoft Wintel based servers running 2000, 2003, 2008, 2012 and 2016 server operating systems

• Deploying and supporting Windows VM in Nutanix Cloud computing environment

• Supporting Windows servers Dell Cloud Snapshot Manager

• Providing support for Cisco UCS, HP blade systems and standalone hardware both domestic and international locations

• Installing, testing and implementing new systems, hardware, software running

Microsoft operating systems and VMWARE ESX hosts.

• Configuring and Supporting Microsoft SQL clusters

• Designing, configuring and supporting VMWARE in enterprise level environment

• VMWARE implementation on both SAN and ISCSI Storage hardware platforms

• Installing and supporting EMC Avamar backup.

• Deploying and support Symantec security clients on Windows servers

• Deploying, administering and optimizing VMware ESXi 6.5 and 6.7 in a corporate data

center environment supporting over 3,000 plus virtual servers

• Supporting Windows servers in Amazon Web Services (AWS)

TATA CONSULTANCY SERVICES (Sears account Hoffman Estates IL)

Technical Lead– September 2016 to July 2018

RESPONSIBILITIES:

• Supporting/maintaining Microsoft/Intel base servers in an enterprise environment

• Participate in 24x7 on-call pager support rotation for Hoffman and remote centers

Windows security patch management using both shavlik patch management tool and

• Work on projects installing new Windows servers on IBM, HP/COMPAQ and DELL hardware platforms

• Installing, configuring and supporting Microsoft Wintel based servers running 2000, 2003, 2008 and 2012 server operating systems

• Supporting Active Directory,

Deploying and supporting Citrix XenApp and XenDesktop 7.8 farm

• Providing support for IBM, HP/COMPAQ and DELL hardware for both standalone servers and Blade systems

• Installing, testing and implementing new systems, hardware, software running

Microsoft operating systems and VMWARE ESX hosts.

• Configuring and Supporting Microsoft SQL clusters

• Designing, configuring and supporting VMWARE in enterprise level environment

• VMWARE implementation on both SAN and ISCSI hardware platforms

• Installing and supporting Veritas Netback and Tivoli TSM backup.

• Experience administering and optimizing VMware ESX 4.0, ESXi 5.5,ESXi 6.0 and ESXi 6.5 in a corporate data center environment while supporting 1,00 plus virtual servers

• Experience in optimizing VMware ESX for utilization of SAN and ISCSI storage

• Experience in designing virtual infrastructure to scale to company demands

• Installing, configuring and supporting RightFax enterprise fax solution

• HPE Virtual Storage Appliance, design, deployment and support in Vmware.

• Supporting Windows servers in Amazon Web Services (AWS)

• As team lead for junior engineers offshore

SEARS HOLDONGS MANAGEMENT CORPORATION-Hoffman Estates IL

Senior Technologist – October 2005 to September 2016

RESPONSIBILITIES:

Supporting/maintaining Microsoft/Intel base servers in an enterprise environment

Participate in 24x7 on-call pager support rotation for Hoffman and remote centers

Windows security patch management using both shavlik patch management tool and Bigfix

Work on projects installing new Windows OS on IBM, HP/COMPAQ and DELL hardware platforms

Installing, configuring and supporting Microsoft Wintel based servers running 2003, 2008 and 2012 server operating systems

Supporting Internet technologies TCP/IP, DNS, HTTP, FTP, SMTP, WINS, and DHCP

Configuring and Supporting Microsoft SQL clusters

Designing, configuring and supporting VMWARE in enterprise level environment

VMWARE implementation on both SAN and ISCSI hardware platforms

Installing and supporting Veritas Netback and Tivoli TSM backup.

Experience administering and optimizing VMware ESX 4.0, ESXi 5.5 and ESXi 6.0 in a corporate data center environment while supporting 4000 plus virtual servers

Experience in optimizing VMware ESX for utilization of SAN and ISCSI storage

Experience in designing virtual infrastructure to scale to company demands

Installing, configuring and supporting RightFax enterprise fax solution

Mentoring new hire and junior engineers

EDUCATION:

Roosevelt University, Chicago, IL

Master of Business Administration (MBA) in Information Systems - 2002

DePaul University, Chicago, IL

Bachelor of Science in Mathematics and Minor in Accounting - June 1999

CERTIFICATIONS

AWS Certified SysOps Administrator – Associate

VMware Certified Professional - Data Center Virtualization 2023 (VCP 8.0)

CompTIA Security+

Microsoft Certified: Azure Administrator Associate

VMware Certified Professional - Data Center Virtualization 2022 (VCP 7.0)

VMWARE Certified Professional (VCP 6.0 and 7.0)

Citrix CCA-V 7.6

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