Human Resources Employee Relations

TANISHA STEWART

********@*****.*** 317-***-**** Indianapolis, IN 46239

Summary

Dynamic and results oriented Human Resources Director with over eight years of experience in HR management across diverse industries. Expertise in strategic planning, talent acquisition, employee relations, performance management, and organizational development. Proven track record in driving initiatives that enhance employee engagement, foster a diverse and inclusive workplace, and align HR strategies with business objectives. Skills

• Leadership Coaching

• New Hire Orientation / Onboarding

• Compensation Analysis / Benchmarking

• Employee Relations

• Policy Creation

• Performance Evaluations

• Investigations

• Conflict Resolution

• Worker's Compensation

• Training & Development

• Performance Management

• Benefits Administration

Experience

Child Advocates Indianapolis, IN

Director of Human Resources

06/2023 - Current

• Developed and implemented human resources policies, procedures, and best practices.

• Managed employee benefits programs, such as health insurance, retirement plans, and vacation time.

• Developed training programs to improve staff development opportunities.

• Investigated incidents of workplace harassment or discrimination complaints.

• Liaised between management and employees by relaying work information, adjustments and grievances.

• Scheduled meetings with employees to address concerns and grievances.

• Counseled managers on disciplinary actions when necessary.

• Facilitated delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organization.

• Designed employee performance evaluation process and merit program.

• Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.

• Managed compensation, insurance and vacation days within employee benefits programs.

Renewing Management Indianapolis, IN

HR Manager

11/2021 - 06/2023

• Prepared and lead new employee orientation to familiarize employees with company policies, procedures, and culture.

• Communicated with supervisors to plan and review employee evaluations.

• Recruited applicants for vacancies to fill open positions with qualified staff.

• Addressed employee relations issues and conducted investigations.

• Administered employee benefits and led open enrollment process.

• Processed bi-weekly payroll and monthly bonuses.

• Created job descriptions

• Participated in special committees such as DE&I and Enrichment Programs.

• Processed leave of absence, FMLA, Worker's Comp, and Unemployment Insurance claims

• Performed compensation analysis and salary benchmarking

• Provided guidance and direction to leaders, including setting performance standards and appropriate level of disciplinary actions. Paleo Soul Indianapolis, IN

Owner/Operator

03/2018 - 11/2021

• Lead startup and creation of operational procedures and workflow planning.

• Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.

• Supervised performance of workers with goals of improving productivity, efficiency and cost savings.

• Hosted fundraising events for various organizations to boost brand awareness and community engagement.

• Promoted business on social media platforms to maximize brand identity and generate revenue.

• Proactively identified and solved problems that impacted operations management and business direction.

Prime Smile Indianapolis, IN

Operations Manager

01/2016 - 03/2018

• Served as a link between the owner and employees by handling questions, interpreting and administering policies, and resolving work related problems.

• Recruited, hired and trained crew members on application of projects, customer relations and customer service.

• Addressed customer concerns with suitable solutions.

• Directed day-to-day operations by spearheading implementation of short- term and long-term strategies to achieve business plan and profitability goals.

• Created compensation and benefits structure to align with market conditions and budget demands.

• Established measures to promote diversity and drive equal access to opportunity and advancement

• Motivated and evaluated personnel for performance improvement and goal achievement.

• Lead all onboarding processes and New Hire Orientation. Verizon Wireless Indianapolis, IN

Senior Sales Trainer

01/2006 - 01/2016

• Delivered in person and virtual training classes to new and embedded employees.

• Developed and coordinated group training classes in alignment with company sales objectives.

• Evaluated training programs to determine effectiveness and increase employee retention.

• Created customized courses for distributors and customers to introduce relevant features and benefits of products.

• Recruited, trained and mentored sales team members, offering continuous support for professional development.

• Coached sales and management team by confidently delivering targeted feedback and actionable suggestions.

Education and Training

Indiana Wesleyan University Marion, IN

MBA in Human Resources

08/2015

Indiana Wesleyan University Marion, IN

Bachelor of Science in Business Management

08/2004

References

References available upon request.

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