Customer Service Assistant Manager
Resume:
amber carter
Amite, LA *****
*****************@***********.***
Willing to relocate to: Amite, LA
Authorized to work in the US for any employer
Work Experience
Shift Leader/Manager
Guthrie's-Cartersville, GA
March 2024 to Present
• Managed daily operations of a fast food restaurant, overseeing all aspects of customer service, food preparation, and staff management
• Ensured compliance with health and safety regulations at all times through regular inspections and staff training sessions
• Resolved customer complaints promptly and effectively, maintaining a high level of customer satisfaction and loyalty
Assistant Manager
Dunkin'-Cartersville, GA
December 2021 to February 2024
• Truck order
• Clean
• Bank deposits
• Work with customer complaints
Kennel Technician
Gf humane-Glens Falls, NY
March 2019 to October 2021
Feed and take care of dogs and cats walk dogs. Clean and sanitize pet area. Give medication to cats and dogs.
Inbound unloader
Target-Queensbury, NY
December 2018 to April 2020
Unload trucks and help guests around the store
Worked store resets.
Plan-o-grams
Landscaping
Jim Girard's Landscaping-Queensbury, NY
July 2017 to November 2019
Drive truck, water plants
pot plants in greenhouse
Secretary
triple b cleaning-Orlando, FL
April 2015 to October 2017
Responsibilities
answer phones, file paper work, and set up cleanings for the next day. Enter payroll to be sent to headquarters
Assistant Manager
subway-Queensbury, NY
August 2001 to March 2015
Responsibilities
I was responsible for daily deposits, making sure all the counts from the night were correct from the night before. Making sandwiches and food prep.
Skills Used
Counting inventory. Counting cash. Cleaning store. Food prep. Bank deposits. truck order Education
high school diploma
south glens falls high school - South Glens Falls, NY 2000 to 2005
Skills
• Customer service
• Coffee experience
• Horticulture
• Computer literacy
• Time management
• Administrative experience
• Microsoft Excel
• Microsoft Office
• Microsoft Word
• Kennel Experience
• Assistant Manager Experience
• Lawn Care
• Barista Experience
• Inventory Control
• Mowing
• Account Management
• Landscape Maintenance
• Restaurant experience
• Cash register
• Supervising experience
• Leadership
• Customer service
• Communication skills
• Hotel experience
• QuickBooks
• English
• Planograms
• Landscaping
• Microsoft Outlook
• Microsoft Powerpoint
• Office experience
Certifications and Licenses
driver's license
Assessments
Work style: Reliability — Proficient
December 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Sales skills — Proficient
August 2021
Influencing and negotiating with customers
Full results: Proficient
Administrative assistant/receptionist — Proficient December 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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