Fleury Enock Gonikai
************@*****.*** Ashburn, VA 571-***-****
Objective
Highly motivated and enthusiastic individual seeking a challenging role as a member of the IES Communications team. I am eager to contribute my dedication to IES communication with a strong work ethic to safety and quality standards, I aim to excel in a fast-paced and dynamic environment.
Experience
Helpstop LLC Sterling, VA
Job title September 2022 – Present
Diagnose and resolve hardware and software issues for clients in a timely and efficient manner.
Provide technical support to end-users via phone, email, or in-person, ensuring prompt issue resolution.
Install and configure operating systems, drivers, and application to the best practices and security protocols.
Amazon Fulfillment Center Company address
Warehouse Associate, March 2021 – September 2022
Receive and organize inventory to ensure accurate stock management.
Prepare customer orders with precision, ensuring items are properly packed and ready for shipment.
Utilize scanners and follow screen prompts to efficiently pick and process items for delivery.
Troubleshoot any issues that arise during the order fulfillment process to maintain efficiency.
Maintain strict adherence to safety protocols, quality standards, and production guidelines.
7 Eleven Ashburn VA 20147
Cashier, February 2019 – March 2021
Handle cash, credit, and electronic payment transactions with precision and attention to detail.
Provide friendly and courteous service, addressing customer inquiries and concerns in a timely manner.
Collaborate with team members to restock shelves and assist with inventory management.
Uphold cash handling procedures and maintain the security of the cash register.
Skills
Proficient in using scanning devices and following electronic prompts for order processing.
Detail-oriented with the ability to troubleshoot and resolve challenges effectively.
Handle lifting, pushing, pulling, and bending during work shifts.
Operating Systems: Windows 10, Hardware and software troubleshoot.
Education
School name
Completion date Degree
List of accomplishments