Customer Service Operations Management
Resume:
Jan **** Current
Aug **** Aug 2021
Melissa Jones
Professional Summary
Competent Manager with top-notch operations management, team leadership, and workforce planning abilities. Maintains highly motivated and successful team through effective training and monitoring strategies. Delivers consistent results against targets. Skills
Department Oversight Staff Training
Forklift Operations Customer Service
Production Retail Operations Management
Experience
General Manager
Goodwill Industries
Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods. Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
I managed a safe workplace by advocating safety training and accident preparedness. I supervised daily operations by recommending improvements, noting areas for concern, and rewarding exceptional results.
Assistant Manager
Family Dollar
Managed daily store operations, including scheduling staff to ensure proper coverage during peak shopping hours assigning tasks, and overseeing inventory control processes I facilitated clear communication between employees and upper management through regular meetings and updates.
Warehouse Supervisor
Amazon
Provided leadership guidance by setting clear expectations for staff members' job duties and responsibilities I supervised loading and unloading activities making sure appropriate safety precautions were observed at all times. Education
Notary Republic
Secretary of State of NC Sanford, NC
Associate of Arts : Accountant Business Management Catonsville College Catonsville, MD
Sanford, NC 27330
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