Maintenance Supervisor Project Engineer

Vickie L. Williams

/Technical Resume

Maintenance Supervisor/Project Engineer/Tier 1 Technician/Sales Rep

**** ******* ** **********,**. 37073 /******************@*****.***

Nom Nom Now Inc, Nashville

2024-

Maintenance Supervisor

Supervise Maintenance Technicians in their daily task such as Work Order submission and completion, taking initiative in ordering necessary parts, shop cleanliness

Supporting Senior Maintenance Supervision in spear heading tool accountability

Document and advise in troubleshooting procedures step by step which are Mechanical, Electrical, PLC logic and Pneumatic in nature

Support start up initiatives following a Safety Chain grid which included belt speeds, HMI screen power ability and actuation, water chiller operation, die inspection and drive chain functionality

Attend Operations meetings to communicate start up issues

Follow QSI, QA,OSHA and HACCP(Certified) guidelines

Follow Incident Reporting Practices to ensure the best Safety Practices

Asurion,Nashville AT&T

2018-2022

Customer Support with empathy

Utilized hands on knowledge of Ios, Android and Windows operating system

Working knowledge of the Rescue Fully Remote In Application for hands on ios support

Utilized Clarify Ticket writing Tool

Device activation, cancellation and suspension specialist remotely using Opus

Mentored teams

Received Kudos from COO

Acting Team Lead

Avery Dennison, Flowery Branch Georgia-Project Engineer 1995-1996

Plant floor Trainer on new installations

A part of the Model Facility Team

Completed Allen Bradley Training school for hands on plant ios programming

Coordinated the installation of our plants 1st PLC operated-Printing press

Renovated the plant card entry security to a Coded Entry System

Coordinated the installation of our Plant Fire Alarm System

Louis Rich Meats, Maintenance Supervisor

1994-1995

Assigned preventive maintenance routines for lead techs

Participated in maintenance bullet point information sharing meetings

Primary liaison between maintenance & new installation

Completed Cost Analysis for plant engineering projects including fringe rate

Oscar Mayer Foods Goodlettsville,TN Maintenance Supervisor and Planner 1991-1994

Planned maintenance, power house Red Lion Charting and Electronic Control conversion engineering jobs

Supervised general and area maintenance

Coordinated jobs with plant management and supervision

Coordinated training for maintenance staff

Served as liaison between maintenance and engineering

Completed Cost Analysis for plant engineering projects including fringe rate

Education

Tennessee State University- Electrical Engineering BS Degree 1991 -Hands on Capstone IC Design Senior Project

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