Quantas Hicks
Nashville, TN
****************@*****.***
Work Experience
Operations Manager and Driver Manager
Greyhound
Nashville-Davidson, TN
June 2022 to Present
Overseeing every aspect of the daily operation of the business. Responsible for ensuring that drivers adhere to company policies and safety regulations, optimizing route efficiency, and providing support and guidance to enhance performance and job satisfaction, including effective employee/labor relations, driver retention, and driver safety. Also being proficient in Saucon keeping drivers logs up to DOT regulations, coaching and disciplining drive cam events processed by Lytx, monitoring driver and performance through Lytx and Rideviewer. Interviewing and hiring new CDL qualified candidates. Managing supervisor to ensure a seamless operation is being produced and conducted. Driver Supervisor
Grayline
Nashville-Davidson, TN
August 2019 to June 2022
Manage bus transportation operations, including scheduling, routing, and driver assignments. Ensure that bus services are performed reliably and on time, and that safety procedures are followed. Other responsibilities included scheduling and routing buses, assign drivers for work, monitor driver performance, maintain vehicles, train new drivers, ensure compliance, resolve issues, and prepare and maintain DOT records. Area Supervisor and Bus Driver
Metro Nashville School Transportation
Nashville, TN
February 2013 to August 2019
Manage Bus Drivers routes, payroll, and attendance. Also, the direct liaison to school Administration. Pick up students at stops along established routes and drop them off at school. Being attentive to traffic and weather conditions while staying on schedule and ensuring the safety of passengers. Ensure that the vehicle is operating properly each day by testing brakes, tires and other components. Responsible for maintaining a safe environment within the bus by enforcing rules of conduct and responding to emergencies . Supervisor / Route Driver
Five Star Food Service
Nashville, TN
September 2011 to February 2013
Responsibilities
Stock Vending Machines, Food Machines, Coffee Machines, Unload My Company Truck, Load My Company Truck, and Pull Money From the Machines, Called Coca Cola and Frito Lay to make Product Orders, and keeping up with the inventory of stock.
Manager
New Widows and Doors
Smyrna, TN
February 2009 to September 2011
Responsibilities
Manage Employee Daily Work Procedures. Conducted Roll Call. Edited Employee Scheduling and Personal Off Time. Conducted Daily Staff Meetings.
Education
Bachelor's in Communications
Tennessee State University -
Nashville, TN
2004 to 2008
Diploma in Honors
Pearl - Cohn Magnet School -
Nashville, TN
2001 to 2004
Skills
• School Bus Driving
• Bus Driving
• Route Driving
• Driving
• Commercial Driving
• Shuttle Driving
• Delivery Driver Experience
• Load & Unload
• Flatbed
• Leadership
• Transportation Management
Certifications and Licenses
Class B CDL
April 2013 to Present
School Bus Endorsement
Passenger Endorsement