Project Manager Team Lead

Daniel Silverman

PO Box ****, Shepherdstown, WV *5443

Cell: 202-***-****

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HIGHLIGHTS

A career dedicated to identifying and meeting, surpassing, the needs of customers both in retail and services industries

18 years in the U.S. Marine Corps, handling a portfolio of issues including:

oTransfer of the Korean Hospital in Bagram, Afghanistan to Afghan Nationals.

oSerious disruptive behaviors by Marines in the Marines United crisis.

oHead of data quality for the Marine Corps for five years.

EXPERIENCE

Contractor Team Lead, Performance Improvement Office, U.S. Navy (SERCO contractor) April 2024 – January 2025

Facilitated a team in executing change initiatives generated by the Secretary of the Navy, including stakeholder communication.

Managed a team of dashboard developers and Lean Six Sigma Blackbelts, redesigning the Disability Evaluation System in the Office of the Judge Advocate General.

Appointed to the Editorial Advisory Board of the Harvard Business Review.

Action Officer/Special Project Manager, U.S. Marine Corps, Administrative Resources Directorate March 2022 - April 2024

Led special projects focused on performance improvement in HR Classification software contracting, performance metrics for branches, onboarding, and payroll management.

Documented current processes, optimized performance, and measured results.

Senior Business Process Redesign and Implementation Lead, U.S. Marine Corps, Administrative Resources Directorate November 2018 - 2022

Managed business process redesign and metrics reporting for the entire Headquarters Directorate (Security, Publications, Space Allocation and Design, Finance, IT, HR, Organizational Design, EEO).

Developed optimal redesign frameworks for Position Description and Classification, implementing the first AI PD/Classification tool in the Department of Defense.

Senior Program Analyst/Action Officer, U.S. Marine Corps, Force Preservation Directorate June 2016 - November 2018

Initiated U.S. Navy/Marine Corps collaboration on psychological health infrastructure via predictive analytics with MIT health professionals.

Researched strategy development efforts for Headquarters Staff from 1959 to present.

Served as the Marine Corps Liaison with Navy N17Z, assisting in setting up practice and rolling out proofs of concept.

Panel member for Military Occupational Medicine Research Program (MOMRP) Interim Program Reviews.

Strategic Policy Planner, Headquarters, U.S. Joint Forces Afghanistan, Bagram September 2015 - June 2016

Developed Enterprise risk mitigation strategies for issues arising from the migration of the Korean Hospital to the Afghan National Army.

Implemented Internal Controls to measure achievement of modified base policies, procedures, and processes.

Researched and developed strategies for the migration of activities from the 10th Mountain Army to Afghan nationals by January 2017.

Analyzed policy, guidance, and processes for the operation of the Parwan Detention Facility.

Developed SOPs for firing range safety and Bagram Entry Control Points access.

CERTIFICATIONS

Department of Navy Certified Lean Six Sigma Blackbelt

MILITARY SERVICE

Civilian Expeditionary Deployment to Afghanistan with the 10th Mountain Division as a Strategic Planner.

USAF, Honorable Discharge, MOS as Legal Service Specialist, George and Lackland AFBs.

Currently hold SECRET Clearance.

EDUCATION

M.S. National Defense University, Washington, D.C. - Information Resource Management

Ph.D. Northwestern University - Psychology/Anthropology

M.A. University of Northern Colorado - Speech

B.A. University of Northern Colorado - Speech

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