It Support Engineer Ii

Fatai Adewale Olushoga

Phone: 770-***-**** Email: ********@*****.***

Address: ***** ***** **** **, *** 2014, Houston, TX 77082

Professional Summary

Experienced IT and telecommunications professional with 10+ years of expertise in RF analysis, network protocols, mobile devices troubleshooting, testing and validation of 4G LTE and 5G networks in a lab environment. Proven success working with major telecom clients, including Verizon, AT&T, and T-Mobile.

Certifications

Cisco Certified Network Associate (CCNA)

Skills

IT Support & Network Protocols: RF Analysis, Telecom KPIs, Network Optimization (4G LTE/5G)

Tools: XCAL, XCAP, QXDM, QCAP, NEMO, TEMS Investigation, QGIS, Shannon, Smart Benchmarker, Wireshark, MobaXterm, Google Earth

Technical Expertise: Mobile Device Testing, Troubleshooting, Maintenance, Benchmarking, Validation of SA 5G protocols

Software & Systems: PowerPoint, Excel, Active Directory, Tableau, Power BI, Windows, Android, iOS, macOS and pytthon

Network Testing: DL/UL Testing, Signal Strength Analysis, TCP/UDP Protocol Analysis.

Professional Experience

Pivotal Commware, Bothell, WA RF Field Test Engineer II

June 2023 – October 2024

Validated Verizon Wireless Pivots (Repeaters) and customer’s CPE alongside Donor’s Unit (DU) and Subscriber’s Unit (SU)

Conducted microwave cellular testing and signal strength analysis for Verizon 5G MIMO.

Collected Data, processed logs in XCAP and QGIS; presented findings in PowerPoint and JIRA.

Ran throughput and ATP test cases, ensuring KPI compliance for optimal network performance.

Performed HB-Flex Walk test and perform analysis for Verizon Telecoms with Multiple UEs and other equipment.

CBRS and Wi-Fi testing for some selected building in Downtown Houston, TX for Verizon Telecoms.

Extensive understanding of hand tools, test equipment, and ability to use a computer to interface with customer products.

Possessed the skills and ability to plan and coordinate high-risk activities including identifying equipment, cards, pluggable, fiber cables, and circuit IDs, and map out and run new fibers for integration, fiber rolls, and hot cuts.

Samsung Electronics, Plano, TX RF Engineer II

January 2023 – May 2023

Collection of Data, Band locking and Unlocking and Debugging

Coordinated drive test teams and post-processed logs for DISH premarket launch.

Analyzed key KPIs such as RACH failures, VoNR call drops, and NR handovers.

Executed ATP test cases, troubleshooting network performance issues.

Performed Link Budget and End to end (E2E) to get the market ready.

Collection of logs using QXDM and XCAL, processed the logs with the use of XCAP/QCAP and plotting on QGIS.

T-Mobile Telecoms/Verveba Telecoms, Bellevue, WA Lab Validation Engineer

December 2021 – December 2022

Provided technical support for 5G SA O-RAN integration with T-Mobile Core Networks from Mavenir Core.

Configured DELL servers, switch setups, and IDRAC for 5G network testing.

Validated network protocols and components, ensuring smooth 5G integration.

Monitored site alarms and performed health checks on RRUs.

Validated and ensured all 5G Stand Alone network components comply and run smoothly during integration in accordance with Industry Standards.

Understand End to End Network Architecture with successful implementation of Network Emulators II & III.

Experienced with CISCO and Nokia Gateways as well as containerized platforms.

Generated comprehensive reports of all validation activities according to T-Mobile requirements.

Supported both the Core and RAN Teams in preparation of validation documentation, including protocols, reports and deviations.

Installation and sewing of copper and fiber cables utilizing an array of connector types (RJ45, wire wrapping, BNC, LC/SC, etc.).

Installation of relay racking, cable racking, fiber ducting, auxiliary framing, and other superstructure elements.

Understood Central office Installation and Quality Standards contained in Telcordia GR-1275, Lumen 77350 / 77385, ATT TP-76300 / TP-76400 and/or Verizon IP72202 ISS 5-1 Core Standards.

Proficient understanding and experience in lacing/stitching/sewing central office wire.

Work effectively with customer supervisors, engineers, and technicians.

Proficient in Microsoft Office and Google Drive.

Global Wireless Solutions, Dulles, VA Field Test Engineer

March 2014 – November 2021

Led RF analysis to assess network performance for mobile service providers.

Supported AT&T with voice and data benchmarking across 400+ markets.

Collected data for Verizon, AT&T, and T-Mobile for benchmarking purposes.

Assisted with network upgrades and performance validation.

Verveba Telecom, Richardson, TX Associate RF Engineer

December 2012 – December 2013

Conducted baseline cluster driving and shakedown testing for mobile networks.

Supported pre-launch and post-launch testing, troubleshooting mobile devices and network issues.

Avion Systems Inc., Roswell, GA Drive Tester/Associate RF Engineer/Data Processor

December 2010 – December 2012

Performed field tests for mobile networks, including stationary, IFHO, throughput and capacity verification.

Processed drive test data and coordinated test activities for Ericsson and ALU.

Performed attach/detach and other parametric testing per requirements and Standard.

E 911 Test

Education

Bachelor of Science in Computer Science

Olabisi Onabanjo University, Ogun, Nigeria - 2006

Diploma in Data Processing

Olabisi Onabanjo University, Ogun, Nigeria - 2000

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