Hands-On A Manager

CAROLINE NJERI KANYI

071******* *************@*****.***

PERSONAL STATEMENT

Dedicated and motivated with a strong foundation in plumbing principles, systems, and safety practices. I am eager to leverage my technical knowledge and hands-on experience to contribute effectively to a dynamic plumbing team. My education has equipped me with a solid understanding of plumbing codes, installation techniques, and problem-solving skills. I possess a keen attention to detail and a commitment to delivering high-quality workmanship.

I thrive in fast-paced environments and excel at working collaboratively with colleagues and clients. I am passionate about the plumbing trade and committed to developing my expertise further through practical experience and continuous learning.

KEY ACCOMPLISHMENTS

Worked at Mutitu Water and Sanitation Company (MWASCO) located along Nyeri- Nyahururu highway in the Technical Department.

Worked as a manager at Mombasa in various barber shops.

Worked as a cashier at Lee Supermarket in Nakuru County.

SKILLS AND COMPETENCIES

Negotiation and persuasion - Competent in negotiating with potential clients in a positive and cost-effective way.

Communication and Interpersonal skills - Able to communicate, present, assert and speak to all stakeholders involved and cold call clients.

Organizational skills - An organized and thorough approach to work, ability to

see projects through from start to finish, managing time and tasks effectively.

Ability to work in a multi-cultural environment.

Highly innovative and strong problem-solving skills.

Ability to make quick decisions in a fast-paced environment and meet deadlines.

CORE STRENGTHS

Safety and installation

Pipe fitting

Installation of new system

Diagnostic and repair

Plumbing specification

EDUCATION AND BACKGROUND

January 2021 – November 2022: Rift Valley Institute of Science and Technology

Certificate in Plumbing

February 2019- March 2019: Narks Favour Institute

Computer Packages

January 2014 –November 2018: Anester Precious Girls Secondary School

Kenya Certificate of Secondary Education

WORK EXPERIENCE

2023 November- September 2024: Worked as a Cashier at Lee Supermarket Nakuru

Duties and Responsibilities

Accurately scan and tally items purchased by customers.

Handle cash, credit, and debit card payments.

Assist customers with inquiries and address any issues.

Pack items securely and efficiently for customers.

Balance cash register at the beginning and end of shifts.

Alert management about low stock or discrepancies.

2023 February – October 2023: Worked as a Barbershops Manager/ Supervisor at Mombasa

Duties and Responsibilities

Hire, train, and schedule barbers and support staff.

Ensure high-quality service and address customer complaints.

Monitor and order supplies, including hair products and tools.

Oversee budgeting, payroll, and daily cash flow.

Develop strategies to attract and retain customers.

Ensure services meet salon standards and industry regulations.

Implement sanitation and safety protocols.

Track sales performance and implement upselling techniques.

Conduct performance evaluations and provide ongoing training.

Ensure the barbershop is clean and well-maintained.

Build strong relationships with clients to encourage loyalty.

2021 November – 2022 December: Worked in the Technical Department at Mutitu Water and Sanitation Company. (Part-time)

Duties and Responsibilities

Installed, repaired and maintained domestic water system.

Diagnosed and found the cause of the problem before making a plan of action.

Properly identified problems, made repairs and replaced the parts.

INTERESTS

Self-learning on various topics to gain knowledge, for instance current research is on creative thinking.

I am an ardent reader of inspirational and motivational books of life that help me create a positive and optimistic impact in life.

REFEREES

Available upon request

Contact this candidate