Customer Service Beverage Associate

Aman Singh Yadav

Email: **********@*****.***

Contact Number: +919*********

Location:India

Food and beverage associate - Highly skilled and customer focused food and beverage professional with 4 years of experience in restuarant and hotel dining experience .Expertise in F&B operations, including menu planning, inventory control and staff supervision.Proven track of enhancing guest experience, ensuring high quality service and optimising operational efficiency .Strong knowledge of food safety regulations,cost control and team leadership .Committed in delivering outstanding service while maintaining positive and collaborative working environment

Work Experience

JA The resortand hotel,Dubai 2023-08-01 till Present Food and beverage associate (Kinara by Vikas khanna), United Arab Emirates,Dubai Welcoming guests upon their arrival and assisting them with their seating arrangements. Assisting managers and organizers with planning the layout and logistics of events. Setting up and managing staff shifts and timetables. Developing and providing staff with the necessary training, including customer service and serving etiquette. Managing the setup of events.

Running the floor and coordinating the food and drink service by liaising with the kitchen and service staff. Monitoring the inventory of supplies, equipment, and furniture. Tending to guests' requests, questions, and complaints.Ensuring that the venue and facilities remain neat and clean. JA The resort and hotels(IBN MAJED) 1 Year, 5 Months Food and beverage associate, United Arab Emirates,Dubai Consistently offer professional, friendly and engaging service. Assist Food & Beverage Servers in all aspects of the dining experience. Assist guests regarding menu items in an informative and helpful way. Ensure the proper set up of all side stations in the outlet. Have knowledge of beverage lists and promotions.

Follow outlet policies, procedures and service standards. Follow all safety and sanitation policies when handling food and beverage. Ensure cleaning schedule is adhered to and to the required standard. The Oberoi Amarvilas 2 Years

Food and beverage associate, Agra,India

Customer service and serving etiquette. Managing the setup of events. Running the floor and coordinating the food and drink service by liaising with the kitchen and service staff. Monitoring the inventory of supplies, equipment, and furniture. Tending to guests' requests, questions, and complaints. Ensuring that the venue and facilities remain neat and clean. Ensuring that all applicable safety regulations are communicated and adhered to. Educational Background

Year Examination Institute University Score

2019

Graduation (Food and

beverage)

Institute of hotel management,Jaipur IGNOU 8.8 CGPA 2016

Class XII (XII

Specialization

(Commerce))

DAV Public School, Raebareli CBSE 85.2 %

2014 Class X (General) Chinmaya Vidyalaya, Raebareli CBSE 8.2 CGPA Certificates

Certificate of appreciation (JA the resort)

(JA the resort and hotel) - 2023

HACCP

(Municipality of Dubai) - 2022

Industrial training (The Oberoi Amarvilas)

(The Oberoi Amarvilas) - 2017

Interests

Trekking Photography Anime

Soft Skills

Team player Adaptable Ambition Autonomy

Technical Skills

Microsoft Office POS Budgeting Cashering

Spoken Languages

Hindi English

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