Systems Engineer Language Specialist

Sayli Makrand Kajale

Email ID: *****.*********@*****.***

Mobile: +91-900*******

Objective

Looking for a challenging environment where my varied knowledge, skills and practical experience can be put to practice and enriched. Looking forward to secure a growth oriented position in an organization where challenges exist for innovative and creative professionals. Professional Summary

More than 6 years of experience in communicating via Calls and Emails with German & English speaking people in fluent Business German & English resp.

Ability to quickly put learning to practice.

More than 3 years of experience in Teaching German Language in private coaching classes.

Having basic knowledge of 2D Graphic softwares like Photoshop, Corel Draw, Illustrator etc.

Education

S.S.C from Maharashtra Board in the year March, 2006.

Graduate in BMM (Bachelor in Mass Media- Advertising) in the year 2012.

Completed upto B2.3 level of German language from Max Mueller Bhavan. Experience

Organization Designation Duration

Halo Media Works Pvt Ltd German Language Translator and Customer Service

Executive for Marketing and

Sales

February, 2019- Present

Iksula Services German Language Specialist November, 2016- January, 2019

Atos India Systems Engineer February, 2015– October, 2016

K.V. INS Hamla School,

Malad

German Language Teacher September, 2013-

December, 2014

NES International School,

Mulund

German Language Teacher July, 2013- September, 2013 BindasBol Language

Institute, Vashi

German Language Trainer January, 2012- September,

2013

Technical Skills

Technologies MS Office, CRM, Outlook, OES, BMC Remedy, ADS, Sam Client, NOS, DbLegi, BitLocker, SIMS, Kredit

Manager, Outlook, Lotus Notes, Dreamhost server,

Product Quick Forms tool

Sayli Makrand Kajale

Email ID: *****.*********@*****.***

Mobile: +91-900*******

Project Details

1. Atos India (Feb-2015 to Oct-2016)

Project Title WSDS-OFFSHORE-Deutsche Bank

Client Deutsche Bank (Atos Germany)

Role Systems Engineer

Project Description Technologies used: BMC Remedy, ADS, Sam Client, NOS, DbLegi, BitLocker, SIMS, Kredit

Manager, Outlook, Internet Explorer,

Chrome, Lotus Notes

Deutsche Bank is a client of Atos Germany and Atos India provides supports to Atos Germany for the

same client. It is basically User Administration,

where in we support the employees of the Deutsche

Bank.

We get requests in form of Web4legi, Quest,

EigenesKonto, Ordner Management, etc. through

which we give or remove access/roles/password

resets/groups using Session Host of Atos Germany on the twin screen. The softwares used are on Atos

Germany’s Session Host except BMC Remedy.

Tickets are resolved either through this Session Host, which is completely set up in German Language only or by calling the Users.

Roles and Responsibilities Controlling the access of Deutsche Bank employees according to the requests

received.

Resolving the issues related to password

resets or access of the users.

Deleting or creating the Users in the

Deutsche Bank directory according to the

time and date given in the requests.

New Request implementation.

Change Request implementation.

Delete Request implementation.

Assign or remove access

Iksula Services (Nov- 2016 to Jan 2019)

Project Title Wayfair

Client Wayfair.de

Role QA Executive (German Language Specialist)

Project Description Technologies used: Product Quick Forms tool, SKUs, Imaging and Tagging Tools.

Wayfair.de is the client of Iksula services. There are 3 German Teams within Wayfair. One deals with the

administration of the website and its products, another deals with the modifications/creations and the other is ticketing work.

Roles and Responsibilities I have worked for 2 weeks as an Executive in Administration team which is called “PA” team.

Then for about a month seeing the good

Sayli Makrand Kajale

Email ID: *****.*********@*****.***

Mobile: +91-900*******

Personal Details

Date of birth 9th Jan, 1991

Locations preferred Mumbai

Contact No. +91-900*******

e-mail Address *****.*********@*****.***

Languages known English, German, Marathi, Hindi

Passport Yes

Nationality Indian

Declaration

I hereby declare that the information furnished above is true to the best of my knowledge. Sayli Kajale.

performance I was moved to the “CERT” team and

right now I am a QA (Quality Analysis) Executive

for both the wayfair teams.

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