Digital Media Project Manager

Nick A. Loveland

Content Engineer Digital Media and IT Project Manager

469-***-**** *******@*****.*** LinkedIn Profile

Ambitious broadcast and content engineer with 15+ years of experience across broadcast engineering, IT, digital media, and customer satisfaction. Strategic team leader and motivator recognized for flexibility, adaptability, and expertise in digital media, broadcast engineering, and IT. Proven track record of swiftly resolving technical problems with hardware and software to cultivate trusted client relationships.

Core Areas of Expertise

Broadcast Engineering Digital Media Workflow Architecture Broadcast Communications

IT Management Digital Media Distribution Multimedia Content

Project Management Content Management Systems Client Relationship Management

Technical Skills

HTML 5 CSS 3 Java Script jQuery Java PHP C and C# Ruby/Rails Python Bootstrap Power Shell

Professional Experience

Vubiquity

Content Engineer July 2020 – Present

Managed inbound media qualifications and optimized workflows in compliance with transcoding outbound format standards while evaluating new technologies for media processing and distribution architectures.

Improved client satisfaction by flying to international site and resolving concerns within 48 hours; integrated product into infrastructure, trained staff, and became the go-to for all technical inquiries.

Resolved emergency client project and gained trust through immediate air travel to repair on-site equipment and answer client questions.

Established and maintained CODEC profiles for transcoding platforms that included Agility, Elemental, ATEME, Digital Rapids, and Vantage

HCL

Digital Media Engineer IT Project Manager February 2017 – June 2020

Increased viewership and successfully executed year-end bonus streaming events while maximizing digital streaming system's bandwidth during high volume events through early morning engagement with IT staff.

Ensured exceptional uptime rating for digital media systems, providing on-call customer support and resolving user issues both onsite and remotely while maintaining high customer satisfaction.

Supported USAA digital media infrastructure as well as Adobe Flash, MS Silverlight, and HTML 5 media players.

Created video content and maintained Qumu Video Control Center Video Platform.

NTT Data

Digital Media Engineer Media Project Manager August 2015 – December 2016

Supported State Farm digital media infrastructure with technical applications and vendor software/hardware.

Maximized infrastructure performance and stability via product selection, development, and maintenance.

Optimized infrastructure policies, strategies, guidelines, standards, and procedures.

Built and maintained scalable solutions for digital media assets through engaging training sessions.

Nick A. Loveland Resume Continued

NBC Universal

Digital Media Engineer Project Manager August 2012 – August 2015

Engineered solutions for high speed file transport, video transcode, video streaming, and publishing across television and cable properties by deploying, developing, and maintaining core technologies and digital workflows.

Managed a team of 10 and cultivated customer relationships across NBC News, NBC.com, NBC Sports & Syfy, and external companies such as Technicolor, Premiere Digital Services, and CaptionMax.

Delivered technical solutions for the digital media delivery group as the main contact for NBC/Universal.

Panasonic Solutions Co.

Senior Product Engineer March 2011 – August 2012

Provided technical support to Panasonic customers, as well as to the sales and marketing staff for broadcast, post-production, and IT products along with external party editing platforms related to the Panasonic product line.

Planned, evaluated, and launched new products for the broadcast, production, and post-production markets.

Built engaging sales presentations, exhibits, and training materials to provide post-sales support for key customers; developed collateral for customer operational training, signal flow, application support, and installation support.

Prior Experience

JVC Service and Engineering Co. Senior Technician October 2008 – March 2011

The Weather Channel Senior Broadcast Design Engineer November 2001 – October 2008

Wexler, Inc. Senior Broadcast Engineer October 1995 – November 2001

Technical Certifications

Windows PowerShell Certified MCTS - Microsoft Certified Technology Specialist Windows Server MCITP – Microsoft Certified Information Technology Professional Enterprise Windows Server MCDBA - Database Administrator SQL MCPD - Microsoft Certified Solutions Developer - Server CCNP - Cisco Certified Network Professional Rank URSA Gold Sony DVW-A500 Digital Betacam Certified Sony HDW-500/ F500 High Definition Studio Deck Certified Avid Technical Training Valid FCC General Radiotelephone 1st Class License with Radar Endorsement Harris Automation Systems Field Service Certified Grass Valley Profile Technical Training Certified FCC HAM Radio Extra Class License – Call Sign AC2KI

Education

Associate of Science: Broadcast Television Technology – Napa Valley College

Associate of Science: Electronics/ Computer Science Technology – Napa Valley College

Associate of Science: R.F. Communications Technology – Napa Valley College

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