Customer Service, Sales Support
Resume:
Analy Alabre
**************@*****.***
Adaptable and results-driven professional with over three years of experience in fast-paced environments, including roles at McDonald's, Express, and Amazon. Demonstrated expertise in providing top-notch customer service, excelling both in team collaborations and independent work. Skilled at managing high-pressure tasks and maintaining efficiency in high-volume settings. Profile
Windsor Highschool
2017- 2021
Capital Community College
Student
Education
Expertise
Customers service excellence
Multitasking & Time management
Team collaboration & Leadership
Languages
English
Haitain Creole
2021-2023
Mcdonalds,Crew Member & Trainer
Operated cash registers, handled transactions accurately, and maintained a balanced cash drawer
Provided customer service by taking orders, addressing customer inquiries, and ensuring a positive dining experience
Trained new employees on restaurant procedures, fostering teamwork and improving operational efficiency
Experience
2022-2023
Express, Associate
Sales support, Assist with promotional events and sales initiatives, encouraging customers to take advantage of special offers
Cash handling, process customer transactions at the cash register, handle cash, credit, and debit transactions, and ensure a balanced cash drawer Merchandising, Help with the restocking and organizing of merchandise on the sales floor, ensuring products are presented attractively and are easily accessible to customers Greet customers warmly and assist them with inquiries 2023-2024
Amazon, Fulfillment Associate
Pack customer orders using handheld scanners and other technology to ensure accuracy and speed
Receive and put away inventory, ensuring that items are stored in the correct locations and are easy to access
Team Collaboration, work collaboratively with team members to meet daily performance goals, fostering a positive team environment
Follow all safety procedures and guidelines to maintain a safe working environment for yourself and your teammates
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