Customer Service Front Desk
Resume:
Ameenah Young
North Middletown, NJ 07748
Work Experience:
Teacher-The Learning Experience - Middletown, NJ
November 2023 to Present
Developed and implemented engaging lesson plans that catered to diverse learning styles and abilities
Differentiated instruction to meet the individual needs of students with varying academic levels and learning disabilities
Created a positive classroom environment by establishing clear expectations for behavior and fostering a supportive community of learners
Incorporated social-emotional learning activities into daily lessons to support students' emotional well-being
Crew Member-Dunkin' - Keansburg, NJ
2021 to Present
Efficiently operated cash register, accurately handling transactions and providing correct change to customers
Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
Maintained cleanliness of dining area, ensuring tables were promptly cleared and sanitized for the next customer
Assisted in inventory management by monitoring stock levels and notifying supervisor when supplies needed replenishment
Dental Receptionist-Neptune Dental Care - Neptune City, NJ
June 2017 to November 2022
Managed the front desk, ensuring a welcoming and professional atmosphere for patients
Scheduled and confirmed patient appointments, optimizing the daily schedule for efficiency
Answered phones, addressed patient inquiries, and provided information about dental services
Managed and organized a high volume of files, ensuring accurate and efficient retrieval
Education:
College in Psychology
Brookdale Community College
October 2023 to March 2024
Trade school in Office Administration
Edison Jobcorp - Edison, NJ
July 2022 to April 2023
Skills:
Cash handling - 6 years
Medical Scheduling - 4 years
Teamwork - 5 years
OPAC Clerical & Alpha Numerical Filing - 5 years
Customer service - 7 years
Dental Receptionist - 4 years
Time management - 5 years
Certifications
Microsoft Office Word
2023 to Present
Microsoft Office Specialist
2023 to Present
Excel
2023 to Present
Microsoft Powerpoint
2023 to Present
Contact this candidate