Order Picker Retail Associate

GERALD

EVANS

*************@*****.*** 404-***-****

Villa Rica, GA 30180

Grady Hospital - Hospitality Host

Atlanta, Georgia • 02/2024 - Present

SAS Retail Services - Merchandiser

Atlanta, Ga • 09/2021 - 03/2024

Walmart - Retail Associate/Dept. Manager

Powder Springs, Ga • 02/2016 - 09/2021

EXPERIENCE

• Provided helpful information regarding menu items. Developed effective relationships with co-workers while fostering a positive team environment.

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Maintained knowledge of all food and beverage menus in order to answer questions and make recommendations.

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Exercised excellent problem-solving skills to resolve patient complaints quickly and efficiently.

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Greeted guests and patients with friendly and professional demeanor, creating a welcoming atmosphere.

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Assisted waitstaff in delivering meals to guests and patients promptly and ensuring that all orders were accurate.

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Efficiently managed multiple tasks simultaneously in a fast-paced environment.

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Collaborated with kitchen staff to ensure timely delivery of food orders without sacrificing quality standards.

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• Handle product movement at retail, display it, move it, track it Make sure stores and products suppliers have the best opportunities for optimal sales

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Report any issues or shortages to management and clean up unwanted items from violations in store decorum

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Promote products and services, assist with self service technology, and resolve issues

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Adept at fostering positive

customer experiences, I excelled in

roles at Grady Hospital and

Walmart, enhancing team

efficiency and service quality. My

expertise spans HVAC systems,

forklift driving, inventory

management and leadership,

showcasing my ability to drive

results and mentor teams.

Renowned for dependability and a

proactive approach, I consistently

deliver beyond expectations,

leveraging my diverse skill set to

achieve operational excellence.

PROFESSIONAL

SUMMARY

Chattahoochee Technical College

Ga • 01/2011

Diploma: HVAC

Alabama Adult University

AL • 01/1999

Bachelor of Arts: Music &

Broadcasting

EDUCATION

SKILLS

• HVAC Systems

• Customer Service Skills

Production line/ Assembly line

forklift experience

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Employee Development and

Management

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• Shipping & Receiving

• Self- Motivated

• First Leader

Leadership/ Communication

skills

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Dependable/independent

Worker

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Driving and Delivering

Experience

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• Forklift Driver

CERTIFICATIONS

Advanced Booting Services - Parking Enforcement Agent Atlanta, Ga • 02/2013 - 02/2016

Quality Care Automotive Services - Automotive detailer Lithonia, Ga • 06/2008 - 04/2013

Penske Truck Rental - Driver

Kennesaw, Ga • 01/2010 - 04/2013

Staffing Agency - Industrial / Warehouse Worker

Marietta, Ga • 01/2004 - 10/2010

Lithonia Heating & Air Conditioning - HVAC Technician Apprentice

Lithonia, Ga • 03/2009 - 01/2010

Melien Auto Parts - Customer Service/ Delivery Driver Atlanta, Ga • 12/2002 - 05/2004

Maintained the sales floor and merchandise presentation in accordance with company policies and procedures by properly zoning the area

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• Setting up, cleaning, and organizing product displays

• Help guide people toward goals and initiatives

• Responsible for developing people

Assist management with supervising associates including hiring, evaluating, mentoring

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On an assigned shift, drive marked car to patrol designated areas and identify boot eligible vehicles parked in the public way

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Exits car to immobilize vehicle by altering and locking boot device on tire of vehicle

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Places informational stickers on booted vehicle explaining steps for payment and removal of boot device

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Unlock and removes boot device to release vehicles of owner that have met payment requirements

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• Maintains a log to record vehicles booted or released

• Performed related duties as required

• Operated detailing equipment safely

• Expert in cleaning interior and exterior of new and used cars

• Delivered and Hiked Penske trucks all around Metro Atlanta Fill out certain paperwork to describe the physical appearance of the truck

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• Traveling to complete temporary work for several companies Forklift certified, including executive daily operations of loading and unloading trucks

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Assisted in shipping and receiving which also includes stocking filling orders and inventory

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• Apprentice to experienced HVAC technician

Receiving hands on training and developed skills essential for successful repairs and maintenance of heating, air, and refrigeration systems

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• Delivering parts using company vehicle

• Data entry of orders received from customers

• Monitoring and maintaining inventory for the warehouse

• Forklift certification

• Drivers license

• Provide complete customer service in sales and returns I would like to utilize my skills and I believe my ethics will contribute greatly in the day to day running of your company. CAREERFOCUS

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