Administrative Assistant Medical Field

DENISE MARIE VERONICA NEWMAN

** ***** *****, **** *****, CT 06516 C: 203-***-**** *********@*****.***

SUMMARY

Dedicated, energetic and focused Administrative Assistant who excels at prioritizing, multi-tasking and following through to achieve project goals. Organized and professional with over 29 Years in the medical field.

HIGHLIGHTS

•Microsoft Office proficiency ~ Excel in Typing

•Word proficiency ~ Patient/Client compassionate

•Attorneys/DCF/Referral Sources ~Energetic

•Forensic Cases ~ Psychology Certificate: Landmark

•Google/Virtu Email ~Always HIPPA Compliant

•Microsoft Outlook ~ Meticulous attention to detail

•SRS Patient Chart Software ~ Time management

•MYSES Patient Chart Software ~ Strong problem solver

•Delphi Software ~ Dedicated team player

•WinWord Software

Experience

2010 to Present Owner

La Maison Sparkles-based in Seymour, CT

My daily duties include:

~ Schedule home consultations

~ Provide top notch customer service

~ Provide residential and commercial cleaning services

03/2024 to 12/2024 Sales Associate/Cashier

Dollar Tree-Oxford, CT

My daily duties include:

~ Lead cashier

~ Stocking merchandise

~ Store organization

04/2014 to 7/31/2023 Administrative Assistant

Comprehensive Neuropsychological Services; P.C- Cheshire, CT

My daily duties include:

~ Registering patients into the computer software

~ Assisting our doctors with any and all administrative needs

~ Leading our monthly staff meetings with all of the admin staff and doctors

~ Tracking the Psychologist’s continuing education credits

~ Leader on interviewing new employees

~ Attending yearly Psychology conventions

~ Opening and closing down the office everyday

~ Scoring patient’s psychological examination tests

~ Working with Attorneys, DCF, Referral Sources, Guardian Ad Litems, Etc

~ Sending and receiving protocols to/from Patients for scoring

~ Forensic Work, working with Attorneys for Deposition Prep; Report Templating; ETC

~ Assisting DCF, Foster Parents and Guardians

05/2006 to 04/2014 : Scheduling Department

The Orthopedic Group L.L.C. - New Haven, CT

My daily duties include:

~Registering patients into the computer software

~ Verifying insurance coverage

~Listening to the patient's Orthopedic aliments and using my Orthopedic knowledge to direct them to the correct Dr. in the group. ~ Sending patient chart notes to Attorney's or Primary Care Physician's offices.

~ Discussing our patient's Orthopedic progress with their Attorney, Internist, Rheumatologist, or Neurologist.

~ Receiving authorization for 1 x eval's or eval and treats for our workman's comp patients.

~ Faxing all past patient's records to work comp adjusters

~ Sending letters of medical necessity from our surgeons to adjusters in order to get authorization's.

~ Visco supplementation injection's lubricate the knee joint and allow patient's to hold off on knee replacements. Gathered all medical necessity letters from our surgeons along with the patient's chart notes and fax these over or call the insurance companies directly in order to receive authorization. Once authorized, I work with the patient to schedule these into the Surgeons schedule.

~ Other daily duties include monthly staff meetings where I discuss our department's progress with our Surgeons.

04/2001 to 02/2006 : Front Desk Position

The Children's Dental Group - New Haven, CT

My daily duties include:

~Answering a multi-line phone system. Scheduling appointments. Registering patients into the computer software program. Assisting Billing Manager with insurance claims.

09/1997 to 03/2001: Lead Teacher in the Toddler Room

Teddy Bear Tree House Learning Center - Seymour, CT

~Supervising children. Organizing all craft projects for the week.

11/1996 to 03/1997:Receptionist/ Warehouse

Microboard Processing Inc - Seymour, CT

~Front desk receptionist duties including: Answering phone calls, organizing the mail while greeting and directing clients. I also helped out in the warehouse putting together the components of coupon machines.

EDUCATION

~1998-High School Diploma: General

Seymour High School - Seymour, CT

~1998-2001: Sociology Major

Southern Connecticut State University - New Haven, CT

Attended S.C.S.U. for 2 1/2 years with high grades.

Vice President of Wilkinson Dorm with responsibilities including: Using the University's budget to organize social events/ sporting events.

References

Dr. Karina Gitman: Comprehensive Neuropsychological Services;

P# 1-860-***-****

Josephine Aspuland: The Orthopedic Group: Lead Admin;

P# 1-203-***-****

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