Customer Service Project Management
Resume:
Tucson, AZ *****
*************@****.***
RUDY J. TEYECHEA IV
OBJECTIVE
Secure a responsible career opportunity to fully utilize my training, and skills, while making a significant contribution to the success of the company.
SKILLS & ABILITIES
•Adaptability
•Time Management
•Leadership & Mentoring
•Communication
•Customer Service
•Problem Solving
•Critical Thinking
•Supervisory Experience 10+ years
•Teamwork
•Interpersonal Communication
•Project Management
•Data Analysis
•Welding/ Fabrication
•Presentation and Conferencing Skills
•Risk Management Skills
EXPERIENCE
INVESTIGATOR, TOHONO O’ODHAM DEPARTMENT HEALTH & HUMAN SERVICES, CHILD WELFARE DIVISION
2023 – PRESENT
•Investigating Child Abuse & Neglect on the Nation
•Establish Safety Plans to prevent removals
•Maintains case files for Children Wards of the Nation
•Supervises family visitations
•Maintains records for clients: School, Medical, etc.
•Maintains Clearance Card
•Maintain vehicle log for use
•Conduct Home inspections for safety compliances
•Maintains First Aid & CPR Certifications
SCHOOL BUS DRIVER, ALTAR VALLEY SCHOOL DISTRICT 2022 - Present
•Transport students from their designated pick up stops to and from school which includes enforcing rules and regulation of the Bus rules.
•Transporting school sport teams to and from the game destinations.
•Responsible for over 60 students at a time.
•Maintained a Vehicle Inspection log and mile sheet.
•Transported Elementary and Middle School Students.
•Maintained a CDL Class B
SENIOR CORRECTIONS OFFICER, TOHONO O’ODHAM DEPARTMENT OF CORRECTIONS
2019 - 2022
•Supervised all shifts, oversaw all Sergeants in the prison, and assisted in the training of new officers on shift.
•Administration Duties
•Maintains security of assigned facility by observing and controlling inmate behavior, enforcing discipline, and reporting observations.
•Performs booking, fingerprinting, identification, and records maintenance procedures.
•Enforce rules and regulation governing facility security, inmate accountability and inmate conduct to ensure inmates remain in custody.
•Collaborated with other Agencies such as the FBI, the USMS (United States Marshal Service), the Pima County Sheriff’s Department, etc. conducting trainings, and maintaining the connection for inmates that are expedited.
•Working with the Tohono O’odham Nation Judicial System overseeing the inmate sentences, the probation orders, parole hearings, and behavioral reports.
•Conducting Classifications for all incoming inmates, includes housing placement, conducting Disciplinary hearings, and Administrative Segregation hearings.
•Commander for the emergency response unit within the detention center, which includes organizing and coordinating training exercise monthly.
•Counseling inmates maintain behavior logs.
CORRECTIONS OFFICER, TOHONO O’ODHAM DEPARTMENT OF CORRECTIONS 2013 -2019
•Maintains security of assigned facility by observing and controlling inmate behavior, enforcing discipline, and reporting observations.
•Inspects the living conditions within the housing unit with sanitation objectives.
•Conducts check of inmate housing and cell searches for inmate census and detection of contraband.
•Controls, operates, and inspects life safety equipment, electronic safety and surveillance equipment, and door control systems.
•Preforms booking, fingerprinting, identification, and records maintenance procedures.
SEASONAL SECURITY, OLD TUCSON STUDIOS
2013 - 2020
•Maintain crowd control during seasonal events (Nightfall).
•Keep count of guests entering attractions
•Conduct security welfare checks throughout the event.
•Customer service
•Supervise staff assigned to, including giving breaks and time management.
HEAD WRANGLER, BELL LIVESTOCK
2010 - 2020
•Supervise wranglers on shift.
•Supervise facilities
•Maintain equipment (Welding / Fabrication for Stagecoaches, Mudwagons, Tractors)
•Coordinating trail rides.
•Supervised trail rides (riders).
•Drove team of horses on the stagecoach.
•Conduct Stagecoach Tours.
•Payroll management for wranglers
EDUCATION HIGH SCHOOL DIPLOMA, FLOWING WELLS HIGH SCHOOL
•JROTC for 4 years as Commander S-3 maintaining cadet profiles and training.
•4 years of Agriculture, FFA participating Ag Mechanics, Public Speaking.
CORRECTIONS CERTIFICATE, FEDERAL LAW ENFORCEMENT TRAINING CENTER
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Inmate management
Communications intel
•Hand to hand combat
•Inmate and coworkers’ rights
•Defensive Tactics
•CPR and First Aid
•Pepper ball Instructor Certified
•AZ Post General Instructor Certified
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