It Network Project Management

Susan Guess ******.********@*****.***-540-***-****

IT Network and Computer Specialist Hampton, VA 23363

Summary

Versatile results driven professional with 20+ years of comprehensive exceptional relationships with clients, peers, and senior leadership to provide positive solutions. Superb management and training skills with strong problem-solving abilities. Proven analytical thinking skills and fast learning curve, ability to adapt to evolving industry trends. A dedicated professional with the drive and skill-set to excel in a fast-paced technology-based business.

Education

Electronics-2 year Wilcox Vocational Technical High School, CT

A.S. Computer Science Santa Fe College, FL

Professioanl Training

CISCO Santa Fe College, FL

Languages

Spanish

ASL

Areas of Expertise

Business Analysis

Technological Proficiency

Project Management

Team Leadership/Training

Presentation Preparation

Data Processing

Professional Communication

Resource Advocate

Professional Experience

Sedona Technologies, Moline, ILL 612**-****-****

IT Field Installer

Handling software and Hardware end of life-update, remove and install IT equipment (phones, wireless adapters, computers, printers). Help train as needed.

IT Network Solutions

IT Computer and Network Technician, Christiansburg, VA 2015-present

Marketing Sales, Teaching, Training. Coordinating. Various IT projects and clients, Trinicor, Smith Mountain Lake, Roanoke, and New River Valley markets- software, hardware and wireless.

Santa Fe College, Gainesville, FL 1995-2002

IT Network Specialist-Handling MDU’s-working with Novell and Bay Networks, later CISCO units. Installing,

configuring, monitoring and testing network software and hardware for current campus buildings and

new construction. Supervise and train student interns; Consult on projects through completion.

Santa Fe College

Instructor Adult Education

Cisco Coursework- and short-term weekend coursework.

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