Network Engineer Technician Ii

Dan Cole

**** * ********* **, ****** Arrow, OK **012

Mobile: 918-***-**** / *********@*****.***

TECHNICAL EXPERTISE

Switch

IDLC

STP

Siemens EWSD

Alcatel-Lucent Litespan-2000

Alcatel-Lucent 5070 SSG

Alcatel-Lucent 5ESS

Carrier Access Navigator

Tekelec Eagle STP

Sonus Soft Switch

Nortel DMS 250

Support

DACS

DEX 400 & 600E

Cognitronics McIAS

Tellabs 5500

Cascade Frame Relay

Siemens Smart Commander

Alcatel 1631

Transport

Adva Huawei Fujitsu Flashwave 4020/4500/7120

Adtran Infinera Alcatel-Lucent 1830

Ciena-6500 Lucent DDM/DMX

Cisco 15454 Movaz Ray Express

EXPERIENCE

Transport Technician II

Centurylink Communications January 2018—present

Provide second-level Telemetry Support for Transport Equipment

Access Technician III July 2010---December 2017

Level3 Communications

Network Voice Installation and Translations

Remote DS1 and Trunk Testing with all Local Exchange Carriers

Work with Circuit Design to resolve complex Data Integrity issues

Specialist Engineer-Network Operations January 2006—April 2010

Verizon Business

Provided second-level support for nation-wide local, long distance, and signaling networks.

Analyzed key service indicators.

Performed Software upgrades on 80 Carrier Access Navigator units.

Performed Software upgrades on all Alcatel Litespans in the network.

Supported network security group.

Network Engineer III August 2001—January 2006

MCI

Performed software patch installations.

Managed PCN deployments.

Performed and led difficult and complex maintenance tasks.

Network Engineer II January 2000—August 2001

WorldCom

Installed Smart Commander EMS.

Resolved AMA, ISDN, SS7 and telemetry issues.

Resolved translations problems.

Installation & Maintenance Technician June 1995—January 2000

Wiltel

Provided remote support for domestic and international frame relay switches.

Worked in Europe for 6 months as a SME for deployment of F&E circuit inventory database.

Performed remote maintenance E testing on long distance switches.

Worked with customers to resolve switch and facility issues.

CERTIFICATIONS

(V-162) EWSD Switch Maintenance Hands-On, 2000

(V178U) EWSD Smart Commander Users, 2000

(V160-1E) EWSD Architecture, 2000

(V160-2E) EWSD Terminal/User Interface, 2000

(V160-3E) EWSD Documentation, 2000

ISDN Protocols, 2004

TCP/IP overview, 2005

Router Fundamentals and Concepts, 2006

INET GEOPROBE, 2007

Carrier Access Navigator Installation and Maintenance, 2006

EDUCATION

Northwest Kansas Technical School

Goodland, KS

Telecommunications Degree, May 1995

AWARDS

Star Performers in Operations & Technology, July 2001

Ovation Award, June 2009

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