Sales Representative Customer Service

DANIEL W. SMITHEY

Address · 208-***-****

***********@*****.***

Seeking a position in customer service and/or sales.

Experience

March, 2024 - February, 2025

Health/Life Insurance Agent

I have been selling life and health insurance for Liberty National.

MAY, 2016-JUNE, 2019

CARETAKER

Was a fulltime caretaker for my elderly mother.

NOVEMBER, 2015-MAY, 2016

INTERVIEWER, Healthstream

Interviewed patients over the phone regarding their experiences at various healthcare facilities (Healthstream designed the questionnaires as per the clients’ specifications, in order to help the facilities better serve their patients).

SEPTEMBER, 2008-NOVEMBER, 2015

SUBSTITUTE TEACHER

Substitute taught for Wilson, Rutherford, and Williamson counties in Tennessee.

NOVEMBER, 2007 – APRIL, 2008

CUSTOMER SERVICE REPRESENTATIVE, TELEPERFORMANCE

Working via a call center, serviced AT&T telephone customers (answered their questions concerning their bills, made adjustments on their accounts, made adjustments to various aspects of their actual telephone service, etc.).

JULY, 2006-DECEMBER 2006

SALES REPRESENTATIVE, DELL COMPUTERS

Sold Dell computers, peripherals, and third party items via inbound telesales. Worked to maintain company sales objectives. Worked to stay abreast of new products and services.

MAY, 2005 - FEBRUARY, 2006

SALES REPRESENTATIVE, CTEL

Sold webpage designs to small businesses in an outbound call center environment. Worked to maintain and surpass company sales objectives. Worked to stay abreast of new products and services.

DECEMBER, 2004 - MARCH, 2005

SALES REPRESENTATIVE, ADT

Sold security systems and security services via outbound and inbound telesales (and outside sales). Worked to maintain company objectives.

MAY, 1998 - NOVEMBER, 1998

SALES REPRESENTATIVE, GANNETT TELEMARKETING

Sold credit cards and credit card related services via outbound telesales. Conducted political polls and surveys via outbound calls.

EDUCATION

MAY, 1987

B.S. IN BUSINESS ADMINISTRATION, Southeast missouri state university

Received a major in marketing, and a minor in management.

MAY, 1992

B.S. IN ELEMENTARY EDUCATION, Southeast missouri state university

Received a major in elementary education, and a math specialization. Was on the national honor roll.

NOTE

From May, 2016, until May, 2019, I was a full time caretaker for my 86 year old mother in Boise, Idaho.

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