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On-Site Customer Service

Location:
Arlington, VA
Posted:
February 03, 2025

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Resume:

Mohamed Abouelnour

Contact Information

- Address: 3300 Nevius St, Falls Church, VA 22041

- Phone: +1-571-***-****

- Email: *******.********@****.**

Professional Summary

Dedicated and multilingual professional with a bachelor's degree in Foreign Languages and Translation. Proven experience in interpretation, customer service, and hospitality. Education

- Bachelor's Degree in Foreign Languages and Translation, Kafrelshikh University, Kafr El Sheikh, Egypt (2019-2023 Professional Experience

- Medical Interpreter, Liberty for Language Services (July 2024 - Present) Provide accurate and confidential interpretation services on-site, over the phone, and via video. Facilitate effective communication between medical professionals and non-English-speaking patients.

- Legal and Medical Interpreter, Language Services Associates (November 2024 - Present) Provide professional interpretation services for legal and medical contexts, both on-site and remotely. Ensure accuracy, cultural appropriateness, and confidentiality in all communication.

- Medical On-Site Interpreter, CLAS (November 2024 - Present) Provide accurate and confidential on-site interpretation services for medical appointments and procedures. Facilitate effective communication between medical professionals and non-English-speaking patients.

- Legal and Medical Interpreter, Ad Astra (December 2024 - Present) Provide professional interpretation services for legal and medical contexts in the DMV Metropolitan area. Ensure accuracy, cultural appropriateness, and confidentiality in all communication. Volunteering Experience

- Interpreter, Tarjmli (January 2024 - Present)

Provide interpretation services for humanitarian cases and social work initiatives. Certifications and Qualifications

- Bachelor's in Linguistics

- CPR Certified

- DCJS License (Virginia)

- 40-Hour Professional Medical Training Certificate

- HIPAA certified

- Bloodborne Pathogens certified

Skills

- Multilingual: Fluent in Arabic, English, German, and Spanish

- Medical and legal terminology expertise

- Customer service and cultural sensitivity

- Remote and in-person interpretation



Contact this candidate