Customer Service Front Desk

Hollie Lewis

Durham, NC ***** 919-***-**** **************@*****.***

Experience

Patient Services/ Tray Line, 06/2023 currently

Duke Aramark Durham, NC

Prepared trays by placing food on them

Prepared and served a variety of beverages in a fast-paced environment

Ensured freezers were kept clean at all times

Kept track of freezer supplies and replenished as necessary

Ensured food freshness by regularly checking expiration dates on products

Front Desk/Customer Service, 08/2017 04/2023

Scooterville Kissimmee

Generated revenue through effective selling techniques.

Efficiently handled incoming calls, ensuring prompt and professional customer service

Maintained cleanliness of the store environment

Provided exceptional customer service by greeting and assisting customers in a professional manner. Managed cash and card transactions with precision

Ensured high levels of customer satisfaction

Education

05/1999 Hillside High School Hillside, NJ

High school diploma

Skills

Guest Services

Front Desk

Multi-line Phone Systems Cash Handling

Summary

Microsoft Word

Phone Etiquette

Cleaning Experience

Teamwork and Collaboration

Skilled in patient services management with a strong focus on enhancing patient satisfaction and maintaining operational efficiency. Proven abilities in team leadership, problem-solving, and strategic planning have resulted in improved workflow processes. Demonstrated strengths include effective communication, relationship building, and empathetic patient care. Made significant impacts by streamlining administrative procedures and implementing innovative strategies for better health outcomes.

Contact this candidate