Customer Service Delivery Driver
Resume:
Luis Perez
Pomona, CA *****
***********@*****.***
Authorized to work in the US for any employer
Work Experience
CDL Class A Driver
Total Transportation and Distribution-Rancho Cucamonga, CA October 2023 to Present
• Transfer full trailer loads to and from uline warehouse to Rancho Cucamonga terminal .
• LTL pick up and delivery of product from customers all around Southern California
• Work well with other associates and be communicative with management dispatch, and customer service reps
• efficiently complete deliveries in a timely manner
• Operate an electric pallet jack, forklift, lift gates, hand trucks,
• Establish and maintain excellent customer service when around shipper and receiver
• complete daily pretrip and post trip
Delivery Driver/Warehouse
SQ TRUCKING-Walnut, CA
January 2022 to October 2023
• Delivery driver of high end furniture
• Audit delivery door/line full of product to ensure all items are accounted for
• make sure their are no visible damaged boxes and load up box truck from highest to lowest stop
• white glove delivery all over Southern California
• give customer 30 minute call ahead and ensure on time delivery
• assemble furniture and place inside customers home location of their choosing
• Haul away trash and clean up debris
• Maintain communication with customers ensure they are happy with purchase and use mobile device to track everything about the route
Lead merch proccesor
Wiliams Sonoma-Walnut, CA
February 2015 to January 2022
• Team leader of inbound and outbound furniture operations
•offload trailers and ensure all is received located and put away.
• Run waves to ensure all furniture is processed systemically for our last mile in home white glove delivery.
• ensure team is working efficiently and meeting cartons per hour quota
• Call out any safety hazards and correct as needed.
• audit put away locations for accuracy and drop total of shrink in system .
•
Education
High school diploma or GED in High school
Garey Senior High School
September 2009 to March 2013
Commercial Driver's License (CDL)
Class A
Expires: August 2026
State: CA
Endorsements: H (Hazardous Materials) - N (Tank vehicles) - T (Double/triple trailers) - X (Tank + Hazardous)
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