Customer Service Machine Operator

PURUSHOTTAM BHATTARAI

** ****** ******** *** *** +1-437-***-**** ***********************@*****.*** PROFESSIONAL SUMMARY

Experienced Machine Operator with over 6 years in the paper bag manufacturing industry, skilled in machinery operation, equipment maintenance, and ensuring quality control. Proven track record in housekeeping with strong organizational skills and attention to detail, alongside customer service experience in fast-paced restaurant environments. Reliable, adaptable, and committed to efficiency and safety standards.

WORK EXPERIENCE

Auto Spa Mississauga– General Labor 24 sept 2024- 30 Nov 2024, Mississauga Canada

• Receiving and registering auctioned cars.

• Working on cars by removing required parts such as doors, hoods, seats, headlights, etc., requested by clients.

• Loading cars into trailers, safely mounting and placing as per instructions for shipment overseas.

• Used forklift (Counter Balance) for required work in the warehouse. Housekeeper – Kwinta Enterprises Ltd Jan 2022 – Aug 2024, Malta

• Performed cleaning, sanitization, and maintenance tasks to maintain high standards of hygiene and cleanliness.

• Managed laundry services, restocked supplies, and ensured guest rooms and common areas were well-maintained.

• Followed safety guidelines and used cleaning equipment and chemicals properly.

• Delivered excellent customer service by responding promptly to guest requests and concerns.

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Machine Operator - Hotpack Packing Industry LLC Feb 2016 – Dec 2021, Dubai

• Operated and maintained machinery to ensure smooth and efficient production of paper bags.

• Monitored equipment performance, performed regular inspections, and resolved technical issues to minimize downtime.

• Ensured adherence to quality control standards and followed safety protocols to maintain a secure work environment.

• Collaborated with team members to meet production targets and deadlines effectively. Server – Zoom Cafe and Banquet Jan 2014 – Sept 2015, Nepal

• Provided outstanding customer service by greeting guests, taking orders, and delivering food and beverages promptly.

• Recommended menu items, upsold specials, and ensured customer satisfaction through attentive service.

• Maintained cleanliness of dining areas, restocked supplies, and assisted in setting up tables for service.

• Processed payments accurately, handled cash, and provided receipts, ensuring smooth transactions.

EDUCATION

High School Graduate

Shree Chandaswary Higher Secondary School Sindhupalchok, Nepal SKILLS

• Machine Operation & Maintenance: Proficient in machinery setup, maintenance, and troubleshooting.

• Customer Service Excellence: Strong ability to deliver quality service and address customer needs professionally.

• Time Management: Effective multitasking in high-pressure environments.

• Problem-Solving: Quick decision-making and issue resolution.

• Cash Handling & POS Systems: Experienced in payment processing and accurate cash management.

Languages

• English — Fluent (Written & Spoken)

• Nepali — Native (Written & Spoken)

• Hindi — Fluent (Written & Spoken)

AVAILABILITY

Available immediately for full-time roles with flexible scheduling.

Contact this candidate