PAYROLL

CLAUDIO MORALES

*** **** ***** *****, *******, FL 33594

(C) 813-***-****, *******.*******@*******.***

SKILLS

Flexcube, SNOW, SAP, COSMOS, WorkDay, Ceridian payroll HR/PR and Latitude (Canada and US), HRP, Infinium, Business Intelligence, SharePoint, MS Dynamics, UltiPro, CRM, Signature, QuickBooks, Solomon, MS Office, Intuit Pro Series Tax, MAS 90, Platinum, Oracle, McCormick Dodge, Creative & Depreciation Solutions, JD Edwards, InfoTrax, Ultra Tax, Cougar Mountain, CACS, Tel-Net, Gemini, PeopleSoft, Great Plains, ADP WFN, ADP ETime, BASIS,, Salient Margin Minder, Showcase, Davison PEO, and SQL. Fluent in Spanish and English.

EXPERIENCE

Citibank Tampa, FL 2019-2024

Payroll Control Analyst, Tampa, FL Position #2

Performed payroll analysis for payroll operations for North American, Canada and Puerto Rico, thru WorkDay.

Partnered with clients and vendors to support interfaces (benefits, garnishments, timekeeping.)

SME of all end-to-end payroll related processes, which included all HR issues such as separations and LOA. Teams case manager and primary contact for all payroll and time-related queries. Including providing information to employees and HR and managers.

Responsible for preparing bank transactions, such as repayments of overpayments, void and reissue, stop payments and lockbox.

Conducted system update testing process,

Reported all potential risk amounts to the appropriate global team managers for resolution.

Appropriately assessed risk for the firm's reputation and safeguard clients and assets.

Performed w-2c payroll tax calculations for repayments.

Support in year-end activities.

LATAM Payroll Accountant, Tampa, FL Position #1

Account owner of a portfolio of assigned legal entity accounts within Latin American.

Processed payroll accounting transactions from various legal entities

The processing of timely and accurate transfer of payroll accounting data to the general ledger through various company platforms.

Prepared all accounting transactions related to payroll funding.

Performed monthly account reconciliations to submit to the balance sheet substantiation teams.

Resolved payroll accounting related issues.

Support in year-end activities.

Oasis Outsourcing 2017-2018

Payroll Specialist, Tampa, FL

Responsible for multistate full-service payroll processing and support for a client base. This included workman’s compensation and benefits.

Managed client communication and documentation and provides timely and accurate follow up on open client support issues.

Researched all client’s issues and provides timely resolutions.

Resolved inquiries pertaining to payroll taxes, payroll tax returns, T&A, benefits, and company products.

Interacted with other departments to resolve all issues.

Assisting with on-boarding and benefits.

BenefitMall, St. Petersburg, FL 2015-2016

Payroll Specialist

Provided full service, multi-state payroll and payroll support to an assigned client base. This included processing garnishments and 401k changes.

Managed client communications and documentation and provided timely and accurate follow up on open client support issues.

Researched client’s payroll issues and provided timely resolutions.

Resolved inquiries pertaining to payroll taxes, payroll tax returns, and company products.

Interacted with other departments to resolve payroll issues, improve processes and accomplish goals.

Ceridian, St. Petersburg, FL 2012-2014

Payroll Analyst

Ensured that union client payrolls (+1000) processed via integrations.

Researched escalated payroll issues, which included case management of human resource/payroll matters.

Interacted with various teams to meet deadlines and ensure payroll processes timely and accurately.

Back up support for other multi-state payrolls and shared services which included, banking, funding, tax, benefits, and wage attachments.

Ensured compliance with external/internal guidelines.

Previous Work Experience

Hitesh (John) Adhia CPA, Tampa, FL

Accountant

Client financial write-up for a portfolio of small businesses. This included banking, payroll, payroll and income taxes, and financial statements.

EDUCATION

Miami Dade College, Miami, FL

A Business Administration

Florida International University, Miami, FL

School of Accounting

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