Customer Service Human Resources

BARBARA A. COLANGELI

* ********* ******

Andover, Massachusetts 01810

508-***-**** (C)

**********@***.***

www.linkedin.com/in/barbaracolangeli-584682

Andover One LLC,

Senior Brand Ambassador, Craft Liquors, all Spirits, Bartender, Server and Banquet Manager. Loon Mountain and NH State Liquor Stores. Great Sales and Customer Engagement.2009 to Present.

HR Consultant January 2009 to present. Customer Service: Global Consultant, Compliance Management, Talent Acquisition, Managed 3 shift Departments and Customer Service from 1 to 2000 employees, nationally and internationally: all areas, sizes of business. Many industries, multi-site, multi division. Human Resources and Finance (payroll/tax/audit/ workers compensation) Employee Relations, Benefits,

and all Human Resources functions. Expertise in building, maintaining and changing HR Departments

that aligns with HBusiness Goals, Customer Service and company culture.

Managed Administration/operations for Finance, Customer Service, Human Resources and Payroll. Successful recruitment results with temporary and permanent placements in all disciplines and levels in many industries.

•Managed compliance in numerous industries: current in all labor law/ compliance in 50 States.

•Training and counseling in conjunction with HR programs and benefits. Implemented MA and Federal ACA Programs. Educating employees in Health and Benefits.

•Manage workers compensation and audits.

•Substance Abuse and Recovery Expert.

•Hiring of all employees, multiple locations, onboarding, training, and performance management.

•Manage position responsibilities: compensation, benefits and proactive employee relations.

•Talent acquisition and onboarding in 50 States.

Calloway Laboratories Inc. Human Resources Director MA/ CA. December 2005 to January 2009 Human Resources, Customer Service, Multi-Site, Finance, Payroll, Recovery Coach, Elder Care.

$60M Medical Devices and State of the Art Medical Testing Laboratory, Pain Care, Substance Abuse Company and DNA Lab. (3 shifts) Certified in Specimen Collections, Documentation and transport. GENUS, INC., Sunnyvale, CA & Newburyport, MA VP Global Human Resources, Multi-Site (three shifts)

Company designs/manufacturers capital equipment/Semiconductor Industry, $800M Public Company.

GENUS, INC., Sunnyvale, CA & Newburyport, MA VP Global Human Resources, Multi-Site (three shifts) 1990 to 2000

MA Real Estate Sales License-current: Part Time Property Manager

EDUCATION:

Lesley University: 2010

B.A. Business and Psychology

MA Real Estate Sales License-current: Part Time Property Manager

EDUCATION:

Lesley University: 2010

B.A. Business and Psychology

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