Customer Service Quality Control, manufacture and production/ skilled

Aaron Broussard

**** * ***** ****** *** ***

Houston, TX 77045

(346) 373 – 6263

*******@*****.***

Professional Summary

Industrial professional with 10+ years of experience in warehouse operations, customer service, shipping/receiving, sorting and stocking, quality control, and logistics. Seeking a warehouse or retail position to apply my physical strength, organizational skills, and fast learning ability to help streamline the ordering and distribution process.

Skills and Qualifications

Forklift operation

Package preparation

Inventory management

Ability to work in an uncontrolled climate

Heavy equipment operation

Knowledge of OSHA regulations

Advanced operation of computer software (Windows, M Office, etc)

Ability to gather/summarize data, find solutions and prioritize work

Able to work any shift needed for business operations (weekends, holidays, overtime, etc)

Ability to work effectively within a team environment while being extremely self-motivated

Professional Experience

GR Energy Services

Mechanical Assembly Specialist

07/2019 - Present

Reviewed work orders/blueprints to ensure assembly work is performed according to required specifications

Completed production reports to communicate team production level to management

Performed quality checks on products and parts

Assembled and positioned equipment, explosives and blasting caps at specified depths

Compiled and kept gun/explosive records in compliance with local and federal laws

Cotton Logistics

Operations Coordinator

04/2017 – 03/2019

Inspected equipment for safety prior to use and performed necessary basic maintenance tasks

Graded logs according to characteristics and established industry standards

Analyzed orders to determine the type of work needed, quantities to be produced, and the necessary materials needed

Monitored machine operations and made adjustments as necessary to ensure proper operation

Collected samples to validate sanitation procedures

Amazon.com, Inc.

Fulfillment Associate

08/2015 – 03/2017

Packed and sealed postage to prepare materials for shipping, using devices such as hand tools, power tools and postage meters

Examined contents and compared with records to verify accuracy of incoming or outgoing shipments

Determined shipping method for materials, using knowledge of shipping procedures, routes and rates

Corresponded with establishment representatives to rectify damages, shortages and nonconformance to specifications

Computed amounts, such as space available, shipping and demurrage charges, using computer or price list

UVI Chem Oil

Shipping and Receiving Clerk

09/2014 – 05/2015

Inspected outgoing work for compliance with customers’ specifications

Stored shipping materials and supplies to maintain inventory of stock

Compared shipping routes or methods to determine which had the least environmental impact

Verified customer and order information for accuracy, checking against previously obtained information as necessary

The Home Depot, Inc.

Hardware Associate

07/2011 – 08/2013

Recommended and help locate merchandise based on customer needs

Directed and coordinated activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale

Kept records of customer interactions or transactions, recording details of inquiries, complaints or comments, as well as actions taken

Recognized security risks and thefts, and partnered with senior management as necessary

Handled customer grievances and forwarded complaints to designated departments for further investigation as necessary

Education

High School Diploma

Willowridge High School – Houston, TX

Class of 2006

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