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Ana Guadalupe Cruz
Huntington Park CA, 90255
EDUCATION:
Huntington Park Institute of Applied Medicine Huntington Park, CA
Linda E. Marquez High School
© Graduated - Diploma
VOLUNTEER EXPERIENCE:
09/2020-09/2020 Yvote2020
Phone Banker
e Assisted in State Assembly campaign elections.
e Garnered support for campaign through phone calls
e Assembled campaign flyers, masks, and lawn signs.
Work Experience:
Salud Vista Ophthalmic Technician/ Dr. Hernandez Optometry Huntington Park/ La Puente
04/2022-06/2023
e Create eyeglasses and contact lenses.
e Cleaning and maintaining equipment and machinery.
e Conduct eye exams.
Huntington Park Dental Receptionist/ Treatment Coordinator
Huntington Park, CA
06/2023- 4/2024
e Greet and welcome patients into the practice.
e Provide insurance breakdowns.
e Input monthly payments into Orthodontic spreadsheet.
e Treatment planning GP and ortho
West Coast Dental General Practice Treatment Coordinator Monrovia, Ca
4/2024- 6/2024
© Present cases and different options to patients
e Work with third party creditors to provide payment plans to patients as well as construct in house
payments
e@ Manage insurance and financial information to patients, making aware of coverage details,
deductibles and expenses.
e Communicate with patients, providing excellent patient care.
Care Dentistry Group (Dentist of Gardena) Treatment Coordinator
Gardena, CA
06/2024- present
e Experience in utilizing third party financing companies ( (Care Credit, Alphaeon, Lending Club
Etc.)
e Collect balances and estimates as well as review patient ledgers to make sure it is correct at all
times.
© Post completed treatment and collect patient copay
QUALIFICATIONS/SKILLS:
e
Bilingual in both Spanish and English
Able to translate English to Spanish.
Able to translate Spanish to English
Able to write in Spanish.
Strong organizational skills
Able to communicate effectively.
Able to set goals and attain them.
Good time management skills
Able to lead staff.
Strong presentation skills
Great customer service skills
Adaptable to pressut
Able to maintain cleanline: