Customer Service Assistant Manager
Resume:
K.COE
KATRINA COE
Aberdeen, SD ***** *************@*****.*** 605-***-****
OBJECTIVE Loyal and hardworking individual who is searching for a manager position to lead a team of employees where customer service and my organizational skills are utilized to ensure successful and profitable store operations.
EXPERIENCE ASSISTANT MANAGER SHOE SENSATION
FEB 2022 – AUG 2023
Handled customer concerns or complaints
Help guests find the best pair of shoes for them
Managed inventory
Made schedules for employees
Assisted in hiring and training new employees
Unload and stock freight
Maintain clean working environment
Created displays and marketing per company’s policy
Priced merchandise correctly
Processed customer transactions, balanced drawer at the end of shift, ordered cash based on demand, and did nightly deposits HOUSEKEEPER SELF-EMPLOYED
APRIL 2010 – FEB 2022
Scheduled appointments and gave estimates to customers
General housekeeping
Organized selected areas by customer
CUSTOMER SERVICE ASSOCIATE TRUE VALUE
APRIL 2006 – JUNE 2010
Kept a clean workspace
Customer service
Have general knowledge of hardware, plumbing, and electrical
Mixed paint per customer’s request
Cut keys
Maintained inventory log
Unload and stock freight
K. COE
EDUCATION PRESENTATION COLLEGE, ABERDEEN, SD
2 YEARS COMPLETED, MAJOR IN BIOLOGY
REDFIELD HIGH, REDFIELD HIGH SCHOOL
H.S. DIPLOMA
REFERENCES DOUG MACUMBER, GENERAL MANAGER
TRUE VALUE
LISA VANCIL, STORE MANAGER
SHOE SENSATION – JAMESTOWN, ND
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