CHRISTOPHER F. PARISI
** ******* ******, ********, ** 02135
Phone: 617-***-**** Email: ********@*******.***
References provided upon request.
SUMMARY
Dedicated Information Systems professional and experienced Principal Consultant with 35+ years successfully delivering Professional Services, including Project Management, Client Engagement, Application Development, Implementation and Support. Extensive experience in Healthcare Clinical Analytics, Finance and Direct Marketing.
Highly effective record leading small, medium and large cross-functional teams to deliver strategic and operational goals. Excellent cross-functional team building and leadership skills. Demonstrated ability to manage customer expectations while developing lasting relationships in both client and vendor settings. Skilled Client Engagement and Onboarding experience. Extensive experience in Business Intelligence, Production and Support Operations, Business Continuity and Legal Compliance, and Process Re-Engineering.
Professional Skills Include:
• Business Intelligence • Business Continuity/Legal Compliance
• Client Engagement • Team Management/Coaching
• AGILE/Waterfall Project
Management
• Application Development
Management
• Process/Quality
Improvement
• Product Management/ Sales
Support
• Data Governance • Production/Support Operations
• PMO Management • Change Management
EXPERIENCE
ParcHealth, Inc - Independent Consultant April 2006 – current ParcHealth is an Information Technology Service consultant firm focusing on the needs of IT Users and Staff.
Village MD – Technical Program Manager April 2022 – 09/30/2024
Define, develop, staff and manage the Technology Program Project Management Office, including Standard Operating Procedures and Project Artifacts
Create and leverage Key Performance Indicators (KPIs) to monitor project performance and program health
Provide overall Program Management across Technology Teams, either as an interim while individual teams spin up resources or where complex, cross team 2
coordination is required, including Marketing, Call Center, Contracting/Credentialing and Data Factory
Lead development and completion of Build/Buy evaluations, ROI evaluation and pilot strategies.
Support vendor budget development and revisions, providing input and leadership in continuous improvement of development and tracking mechanisms.
Lead vendor application footprint development in conjunction with Technology and Security Leadership to support build/buy decisions, vendor partner sunsetting and expansion opportunities.
Craft cross functional program and partnership governance processes across enterprise teams to support budget development, plan development and support management of project prioritization based on decisions needed/made by Steering Committees.
Optum Analytics – Principal Project-Program Manager Aug 2015 – Feb 2022
Manage multiple cross-functional Project and Program Development teams in Life Sciences, Data Factory and Healthcare Performance Analytics
Collaborate with Production Operations to deliver transformational data solutions
Define strategic application development roadmaps
Streamline Client Engagement and Onboarding processes
Support Operational Reliability by providing Monitoring, Oversight and Governance
Coordinate Data Center Consolidation and Application Cloud Migration (AWS, Azure)
Overture Partners – Consultant to Humedica / Optum Analytics Sept 2014 – Aug 2015
Overture Partners is a business and technology consulting firm focused on information technology solutions. Engagements included:
Provided Project Management, Business Continuity, Process Improvement and Intelligence Analytics consulting services to Humedica, a Healthcare Business Intelligence company
Recombinant Data Corp/ConvergeHEALTH By Deloitte – Sr. Project Manager – Client Engagement / Manager of Support Operations March 2012 – Aug 2014
Responsible for the custom design, development and delivery of scalable data warehouse solutions that transform client data into actionable Healthcare Business Intelligence
3
Drive the definition and implementation of data governance including data quality improvement processes and standards
Refine and manage Recombinant Project Management Office
Implement AGILE Project Management methodology
Manage all Pre and Post-delivery Client Support functions Systems Evolution (SEI) - Principal Consultant Nov 2008 – March 2012 Systems Evolution, Inc. (SEI) is a boutique business and technology consulting firm focused on delivering superior value to local clients. Engagements included:
Reconciliation Project Manager to State Street Financial Services of Boston, MA
IT Project Management for Beth Israel Deaconess Medical Center of Boston, MA
Business Systems Analyst for Genzyme Genetics of Westborough, MA ParcHealth, Inc - Independent Consultant Apr 2006 - Nov 2008 ParcHealth is a Healthcare Information Technology Service consultant firm focusing on the needs of Care Providers and Clinical IT Staff. Engagements included:
App Dev Project Management for Caritas Christi Health Care of Boston, MA
CPOE Client Engagement to Calvert Memorial of Prince Frederick, MD
CPOE Support for Hallmark Healthcare of Melrose, MA
Website Development for Gastro HCA of Wellesley, MA
Health Care Data Warehouse project manager for Harvard Pilgrim of Quincy, MA Newton-Wellesley Hospital - Sr. Project Manager/Team Lead Nov 2002 – Apr 2006
Created and led NWH Project Management Office consisting of multiple Project managers and cross-functional teams
Managed a portfolio of application and infrastructure initiatives across multiple cross-functional teams.
Facilitated HIPPA Compliance certifications
President, Brighton Main Streets 2016 – 2021
• Recipient, 2021 Excellence On Main Streets Award
• Named to Allston-Brighton CDC’s 40 Impactful People & Organizations in 4
Allston-Brighton for 2020
• Community not-for-profit, http://www.brightonmainstreets.org/ University of Phoenix Online 2002 – 2004
• Online Facilitator - Graduate CIS Project/Program Management
• Facilitated Online Graduate CIS Project Program Management degree programs DNB/ iMarket, Inc., Waltham, MA
• Director, Professional Services Oct 2000 – Nov 2002
• Managed custom B2B data services staff in support of client Marketing programs Lycos, Inc., Waltham, MA
• Internet Advertising Production Manager / BI Project Manager Oct 1998 – Oct 2000
• Managed Advertising Technology services staff in support of Advertising Sales programs; Assembled Business Intelligence process for web traffic analysis and advertising performance metrics
Harte-Hanks Data Technologies, Billerica, MA Feb 1995 – Oct 1998
• Technical Director, Business Intelligence
• Managed custom B2C Householding data services staff in support of client Marketing programs for the Insurance, Investment and Healthcare industries National Medical Care, Waltham, MA Feb 1990 – Feb 1995
• Homecare Software Support Manager
• Managed application support staff responsible for national Durable Medical Equipment supply and services locations
Foliage Jan 1990 – Dec 1993
Owner/Operator
• Owned/ operated a floral service of high distinction, specializing in custom arrangements Eclipsys (formerly SDK Healthcare), Brighton, MA Oct 1987 – Dec 1990
• Client Services/Development programmer
IDX, Boston, MA May 1986 – Oct 1987
• Application Development programmer
EDUCATION& FACILIATION
Bentley College, Waltham, MA
• 1992-1995 MBA, Management Information Systems, 1995. Graduated with Distinction. GPA = 3.6
5
Boston College, Chestnut Hill, MA
• 1981 – 1986 BA, BA Computer Science. Graduated Cum Laude, GPA = 3.5
• Member Alpha Sigma Nu Jesuit Honor society
Systems & Standards
General: SharePoint, Access, PowerPoint, Project, Word, Excel, Visio HTML/DHTML, JavaScript, Atlassian Confluence, Jira, RALLY, SmartSheet, MS Teams, Sharepoint
Database: DataFlux, Trillium, Desktop Mailer, Cognos, Brio, SAS, Oracle, MS SQL, Hadoop, MicroStrategy, DB Visualizer
Industry
Applications &
Standards:
HL7/ Interfaces, HIPAA, JCAHO, HCFA regulations, ICD/CPT coding, Cloverleaf/Quovadx,, MS BizTalk, i2b2, tranSMART, SHRINE, Amazon Web Services (AWS)
Memberships
Project Management Institute
Massachusetts Technology Collaborative CPOE Peer Group
HIMMS New England Chapter
Certified SCRUM Master