Human Resources Sales Associate
Resume:
Jenell Shaw **** Francisco St #***
San Francisco, CA 94123
**********@*****.***
EXPERIENCE
Allstate, Tucson AZ —Marketing Sales Associate
2021
Operated my own Allstate busines from home. Continued to build a book of business from scratch, networking and communicating with the community in various ways from business to business, networking groups, business expos, public events and through centers of influence. Cold called internet leads and received live transfer to determine a client’s insurance needs, wrote and updated their policies for them. Stayed in constant communication with clients to build long lasting relationships while servicing my book.
Aflac, Tucson AZ — Benefits Specialist
2020-2021
Obtained Accident, Life and Health licensing for state of AZ. Worked directly with business owners and Human Resources representatives to provide voluntary benefits and other value-added services to employees. Generated new business opportunities through personal marketing efforts, networking and referrals. Conducted sales presentations and enrollments at worksites and remote environments. Provided excellent customer service and claims support to new and existing policy holders. Attended team meetings, product trainings and mentor sessions as encouraged by the sales team manager.
FocusHR, Tucson AZ — Workers Compensation Specialist 2018-2020
Obtained Property and Casualty licensing for state of AZ. Handled all wormans’ compensation claims and issues clients had, working hand in hand with business owners, their employees, various insurance companies and health care agencies. Helped issue and write policies for clients, finding the best, most valuable insurance to cover their businesses and employees. Handled all OSHA reporting and answered all client questions pertaining to work comp. Completed all preliminary and primary audits. Managed reports for the Operations Manager, while helping the HR dept and the Benefits dept including travel to clients for new employee orientations, including onboarding, gathering and inputting new hire paperwork.
SKILLS
Interviewing, Microsoft
Office, Sales, Proofreading,
Benefits Administration,
Outbound calling, Cold
calling, Data entry, CRM
Software, Inside Sales,
Outside Sales, Adobe Acrobat,
DocuSign, Document
Management, Google Docs,
B2B Sales, Account
Management, Clerical
experience, Search Engines,
Typing, Salesforce, Personal
Assistant experience,
Customer acquisition,
Financial Report writing,
Employee Orientation,
Performance Management,
Office Management,
Multitasking, Front desk
skills, Administration
experience, Budgeting,
Communication (written and
verbal)
LANGUAGES
English
ADP, Tucson AZ - TotalSource District Manager
2017-2018
Showed business leaders, such as CEOs, owners and HR managers, in small companies the difference joining a Professional Empolyer Organization (PEO) had in stabilizing their business. Helped companies with 10-250+ employees obtain a wide range of HR Management services and comprehensive insurance benefits that rival those of Fortune 500 companies. Gave presentations on how ADP’s PEO was the right solution for smaller companies and the many ways it would benefit their bottom line. Helped companies contain employee expenses and make the cost of running their businesses lower and more predictable. USAA, Colorado Springs, CO - Financial Foundations Associate
2014
Obtained Property and Casualty licensing for state of CO and the majority of the other states. Gathered information and closed on product sales demonstrating intermediate skills and knowledge of USAA products and benefits. Identified member events to provide solutions on products and closed on sales that met the member’s needs and facilitated the member’s financial security. Empathized with members and provided offers and solutions to make it easy to acquire company products. Responded to and completed member requests.
KKTV, Colorado Springs, CO - Sales Manager Assistant 2006
Assisted the Sales Manager and sales team in day-to-day operations. Created Power Point presentations to assist staff in acquiring new clients. Managed the supply budget and authorized all purchases. Participated in daily management status meetings, followed up on taks completed and those still in work. Authored daily and weekly reports for the management team. Provided backup for the traffic department in keeping an accurate station log, as well as back up for the receptionist in handling a multi-line phone system.
Smith Barney, Colorado Springs, CO - Operations Associate 2001-2005
Opened, closed and maintained client accounts, reviewed and distributed daily wires and morning reports. Entered transactions such as depositing client stock, mutual fund tickets and stock trades. Kept all compliance up to date, as well as keeping brokers up to date with their continuing education and being certified to sell in appointed states. Ordered all office supplies weekly and managed supply budget. Offered all back up duties to the cashier such as depositing, distributing and wiring funds. Acted as delegate for office manager’s assistant. Backed up the receptionist by answering a mulit-lined phone system, taking messages and setting up luncheons.
EDUCATION
Colorado Christian University, Colorado — B.S.
Organizational Management in Human Resources - Summa Cum Laude
2011
*Time taken off from working has been spent raising my children and caretaking.
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