Executive Assistant Administrative

Kionette Hernandez Kubacki

813-***-**** ********@****.*** 32 Frelinghuysen Ave, Battle Creek, MI. 49017

Objective

My Objective is to procure a position in the company that will allow me to not only build a career but to grow along with the company. Authorized to work in the US for any employer

Skills & Abilities

•Use of a multiline phone

Basic Computer including Office

Familiar with Office Equipment. IE Copier, fax, scanner, printer, etc.

Customer Service

•CSR

•Bilingual

•Administrative Assistant

•Medical Receptionist

•Event Planning

•Computer skills

•Microsoft Office

Experience

Department Assistant

Kellogg Community College (Contracted through Robert Half)

June 25th, 2024 – Current

I answer the phone, assist students with registration as well as late adds and added seats. I verify addresses with the help of the Element Report which I run first thing in the morning. I also take payments for retests as well as reprints of diplomas and transcripts. Furthermore, I assist with questions from both students and faculty.

Receptionist

Prairie Farms (Contracted through Robert Half)

May 14th, 2024 – May 31st, 2024 (3-week contract)

I answered phones, scheduled interviews, and conducted phone interviews. I also explained the testing procedure to candidates as well as getting candidates signed into the computer for said testing. I assisted with keeping notes on what supplies needed top be ordered. I took messages for everyone in the office as well as checking the call out likes twice daily.

Call Center advocate

Lancesoft (Contracted)

September 2023 to February 2024

I assisted in getting the citizens of Massachusetts signed up with the MA Health Connector for affordable health care

Call center Advocate

Oak Street Health

August 2020 to May 2023

I answered phones for 170(and counting) locations across the country. I make and cancel appointments, fax referrals and order to doctors’ offices and hospitals. I solve issues for patients on a daily basis.

Customer Service Representative

College Hunks Hauling Junk and Moving - Kalamazoo, MI 49001December 2019 to March 2020

Along with the items listed below, I also booked moving and removal jobs, arranged the schedule to make it more efficient, followed up with clients on a daily basis, worked leads and converted them into jobs.

Administrative Assistant

Miniature Custom Manufacturing - Vicksburg, MI49079, 269-***-****

February 2019 to April 2019

Along with everything listed below, I was responsible for editing slides for the employees break area. I also scheduled appointments for interviews, provided paperwork for new hires and scheduled interviews for the owners of the company with publications and media

Medical Receptionist

December 2018 to January 2019

Grace Health - Battle Creek, MI 269-***-****

Checking Patients in, checking patients out, scheduling appointments both in person and on the phone.

Receptionist/Office Assistant/Marketing Assistant

National Cremation Society of Clearwater - Clearwater, FL 33764 727-***-****

January 2015 to October 2018

Along with everything listed above, I also took first calls when someone passed away, which requires a very close attention to detail. I help build and deliver marketing baskets and materials for both the at need and pre-need sales sides. Furthermore, I help with planning team building events and parties. I am also responsible for opening and closing the office on the weekends as well as setting our alarms.

Education

Seminole High School Seminole Florida GPA -3.0

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