Analyst

Elbert Washington

Broomfield, Colorado *****

******.**********@*****.*** • 504-***-****

LinkedIn: https://www.linkedin.com/in/elbertwashington/

EXPERIENCE

Oracle Broomfield, Colorado October 2020 – June 2024

Senior Programmer Analyst – Advertising Data Operations

Skills: SQL, SQL(HIVE), JIRA, Excel, Data Analysis, Reporting, Confluence, Python, OCI, Oracle Analytics, GITLAB

●Worked closely with engineering teams to automate manual business processes

●Prepared flowcharting, performed coding, and test/debug programs.

●Gathered requirements for customer ingest processes

●Tracked multiple projects and tasks within JIRA

●Provided match metrics to internal and external stakeholders

●Recommend changes to development, maintenance, and system standards.

●Collaborated with cross functional teams to establish data ingest processes

●Used AWS CLI and Cloudberry to support internal and external s3 buckets

Staples Inc. Broomfield, Colorado January 2017 – October 2020

Pricing Analyst – Quick Turn Bid Team

Skills: SQL, Salesforce, Excel, VBA, Power BI

●Cross-referenced customer product data to internal product data

●Created a product specific Access database to decrease product research times

●Collaborated with teams outside of my department on projects

●Trained an offshore team to improve their cross-referencing activities

●Implemented new quality control processes to track modifications to customer data

●Developed and supported multiple Excel VBA macros

Colorado Department of Healthcare Policy and Finance Denver, Colorado June 2015 – December 2016

Operations Analyst Contractor – Health Information Office

Skills: Process Analysis, Reporting, MMIS, HIPAA, Excel, Training, Sharepoint

●Analyzed provider applications for accuracy

●Oversaw training for the TrackWise transmittal system

●Suggested and implemented new processes for provider enrollment activities

●Remedied errors in MMIS system

●Point of contact for provider enrollment issues

●Updated documentation regarding enrollment processes

●Quality controlled transmittals between the state and Xerox

Level 3 Communications Broomfield, Colorado December 2013 – March 2015

Business Analyst Contractor – Revenue Assurance

Skills: SSMS, TOAD, SQL, CRM, Excel, VBA, Data Analysis, Reporting, CPI

●Used SQL Server and TOAD to query financial data from multiple databases

●Created Excel dashboards to present revenue data to sales and senior leadership

●Analyzed customer contracts to provide guidance in billing adjustments

●Researched customer data from both Siebel and Clarify CRM

●Identified and remedy revenue leaks in Dark Fiber and Colocation products and services

●Worked multiple projects of varying difficulty

Colorado Governor’s Office of Information Technology Denver, Colorado July 2013 – December 2013

Google Applications Intern

●Produced training documentation for Google applications and processes

EDUCATION

Southern University at New Orleans New Orleans, Louisiana Graduated: May 2011

Bachelor of Science - Management Information Systems

CERTIFICATES

ITIL-FOUNDATIONS Received: September 2015

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