Human Resources Information Systems

KARL K. JOHNSON

**** *. ********* **. ****, AZ. *5209

#2552

702-***-**** *****@***.***

EXECUTIVE LEADER RESORT MANAGEMENT AND HUMAN RESOURCES Service driven and visionary professional with over 30 years of experience in executive leadership and management of luxury international hotels and RV resort management. Establishes strong people and service culture through positive engagement and execution through grievance administration, corporate training and diversity for multimillion dollar, multi property Fortune 500 Companies

● Visible achievements include: Demonstration of extensive expertise of operational directorship and focused, proven ability to develop highly motivated customer-centric departments which support reduced company liability and risk prevention. Expertise in all generalist HR areas. Skilled in implementing comprehensive programs for expediting employee information systems and multi- property communication standards. Talent for creative problem solving and development of award-winning special event functions that reinforce employee retention and future management development.

● Possesses “big picture” and “out of the box” thinking and creative, decisive leadership strengths: Able to manage corporate and division assignments in diverse environments including growth, reorganization, and new property recruitment opening strategies. Proven ability to work with CEO and Senior Management team to integrate Human Resources functions within the company and lead reorganization and downsizing efforts without compromising productivity. Recognized for development of highly successful opening team of multimillion dollar luxury resort property which resulted in the hiring, training, and development of over 3,000 new employees.

Change Management

INDUSTRY EXPERTISE & MANAGEMENT SKILLS

Labor Relations / Union Negotiations

Union Grievance Administration

Incentives and Salary Structure

Cultural Diversity/EEO Requirements

Employee Relations/Mentor Programs

Policy Development/Implementation

EEOC Investigations/DOL Compliance

Program Development/Implementation

HR Information Systems

Continued Process Improvement

Performance Management

Valle Del Oro RV Resort

CAREER & ACHIEVEMENT SUMMARY

Resort Manager (Oct. 2023 - Present)

Westgate Hotel & Casino - Las Vegas, NV

Vice President Team Member Services (Human Resources) (Jan. 2016 – Oct. 2022) Boyd Gaming Corporation - Las Vegas, NV

Director Team Member Relations & Development (May, 2012 – Jan. 2016) Sam’s Town – Shreveport, LA (Boyd Gaming)

Director Human Resources (July, 2009 – May, 2012)

Isle of Capri – Kansas City, MO

Director Human Resources (Sept. 2006 – June, 2009) MGM/Mirage Resorts, Inc. – Jean, NV

Regional Director Human Resources – Multiple Properties (Nov. 2005 – Sept. 2006) Human Resources Consulting – Las Vegas, NV

Owner/Self Employed (October, 2004 – October, 2005) Pioneer Americas – Henderson, NV

Regional Human Resources Manager (August, 2002 – October, 2004) KARL K. JOHNSON, Resume Page Two

MGM/Mirage Resorts, Inc. – Las Vegas, NV

Executive Director Human Resources – Golden Nugget Hotel & Casino (June 1999 – Aug 2002) Director Human Resources – Beau Rivage Resort, Biloxi, MS (Feb. 1997 – June 1999) Assistant Director Human Resources – Golden Nugget Hotel & Casino (Nov. 1992 – Feb. 1997)

● Advanced overall management mentoring by developing and implementing “GROWTH”, a twelve segment training and mentoring program designed to advance potential supervisors and managers to the next level.

● Executive member of operating committee for 2000 room, five star, four diamond luxury resort hotel and casino encompassed within a 10 property, multimillion dollar, international, Fortune 500 corporation.

● Bolstered Companywide communications through informational kiosk installations that allowed interactive employee access to input and receive vital information regarding their employment status and personal data.

● Slashed employee turnover by approximately 12% and improved retention by formulating and initiating use of formal exit process that capitalized on employee answers to questions regarding compensation, supervision, and working conditions.

● Pro active problem solving training and development of over 300 departmental directors and managers relating to investigative procedures for dispute resolution and appropriate progressive discipline strategies.

● Negotiated collective bargaining agreements with various Unions, including: Culinary Workers Union, Machinist Union, and United Steelworkers of America Union. Career Progression Includes:

Moonlight Bay Video Studio – Las Vegas, NV

Owner – Video Production Company specializing in wedding videography and corporate training and special event videos

Marriott Host International – Las Vegas, NV

Human Resources Manager

Frontier Hotel & Casino – Las Vegas, NV

Food & Beverage Director, Human Resources Manager

Competencies:

All Microsoft office products including Word, Excel, Publisher, OneNote, PowerPoint, and Outlook Infinium, Software 2000 • ADP associated software • Kronos Timekeeping • HRLogix • Peoplesoft Skillsoft training - Develop and create training from ground up Hobbies and interests:

Videography and photography

Voice personality and Internet influencer

YouTube Channel documenter

Reading, writing, and camping/outdoors

SHRM (Society for Human Resources Management) – member since 1999

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