Customer Support Service

ASHLEY THOMPSON

**** **** ***** **, *********, Mo 64030, 913-***-****, ************@*****.***

PROFESSIONAL SUMMARY

I'm very good with people, customer support and service. I'm fast at typing and love to do it, it's actually a hobby of mine. While working at quest diagnostics I loved the job and loved the type of work and the enviroment.

SKILLS

Typing

Customer service

Working well with others

Fast learner

Knowledge of smart phones and computers

Good with most computer programs

EXPERIENCE

Lunch Lady April 2010 - April

2014

Hickman Mills C-1 school district Kansas city, Missouri Maintained inventory of service stations and replenished needed condiments, silverware, and napkins.

Prepared food according to strict specifications using ideal cooking techniques and ingredients. Maintained health and safety standards by regularly cleaning and sanitizing equipment, utensils, and work areas.

Was a cashier

entered money into students accounts when needed to. Teleunderwriter April 2013 - August

2015

Quest diagnostics Lee summit, Missouri

Would do inbound and outbound call's for life insurance policies. Would have to use certain codes for the phones depending on inbound, or outbound calls would depend on the companies script and prompt to follow the questionnaire. If a file was sent back to our inbox, means that it

and our something about it needed to be corrected.

Have to type everything verbatim that the customers were saying. Read the promted script's on screen.

Correct anything that was sent back to us by our supervisor. Package handler September 2016 - January

2017

Fed ex ground Kansas City, Missouri

Scan packages and boxes

Load and unload trucks

Check the lines for improperly placed packages

Also worked the smalls department

Would scan small mail sized packages and place them in there proper bins Then scan the bins and bag the packages, then place bags on proper belt lines. Ran A and B belts

Would scan bag's on line and make sure they were on the correct lines then load onto correct trucks.

Cashier August 2015 - August 2016

Belton discount smoke shop Belton, Missouri

Cashier

Would ring up customers items and get other items that were behind the counter Would put away inventory trucks that came in

Would take inventory

Would write checks to vendors

Handle customers complaints,concerns or returns on certain items. EDUCATION

Belton high school, Belton, Missouri May 2010

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