Business Analyst Data Analysis

SARON ZERIHUN

267-***-**** *************@*****.***

Summary

Results-driven Business Analyst with a proven ability to transform business requirements into effective technical solutions. Experienced in Agile-SCRUM and Waterfall methodologies and proficient in tools like Jira, Confluence, and SQL. Adept at collaborating with stakeholders to drive successful project outcomes and streamline business processes. Committed to continuous improvement and innovation.

Skills

Programming Languages: JavaScript, Python, HTML, CSS, SQL, Ruby, PHP, Java, C++, C#, Swift

Project Management Tools: Jira, Confluence, Draw.io

Methodologies: Agile-SCRUM, Waterfall, Hybrid Development Methodologies

Business Analysis: Product Backlog Refinement, Use Case Documentation, Business Process Mapping, Workflow Analysis, User Acceptance Criteria

Standards & Testing: CMMI, GDP, Quality Assurance (QA), Functional Testing, UAT

Programming & Data Analysis: SQL, Python, Microsoft Excel (Pivot Tables, VLOOKUP), Microsoft Access

Requirements & Systems: Requirements Gathering, Root Cause Analysis, Functional Specifications, Data Analysis, Cloud Services

Additional Tools: Microsoft Word, Visio, PowerPoint

Experience

Agile Business Analyst/Functional Consultant

CGI Inc Pittsburgh, PA 02/2022 – 03/2024

- Partnered with product owners and development teams to develop user stories and manage product backlogs, ensuring alignment with business goals.

- Created detailed use cases, business process flows, and functional requirements, streamlining the development process for new system functionalities.

- Conducted gap analyses to refine business processes and align them with new system functionalities.

- Performed SQL queries for data analysis and prepared comprehensive acceptance criteria for user stories.

- Managed software issue tracking and resolution using Jira, ensuring timely and efficient bug fixes.

- Led requirements traceability initiatives to ensure alignment between business processes, development goals, and testing activities.

- Collaborated with business stakeholders to prioritize and refine backlogs, aligning user stories with strategic objectives.

Business Analyst & Functional Test Associate

Dashen Bank Addis Ababa, Ethiopia 06/2019 – 05/2021

- Enhanced operational efficiency by identifying and implementing process improvements, supporting the development of test plans and test cases.

- Coordinated closely with SMEs and technical teams to ensure seamless integration of business processes with front-end technology solutions, including APIs.

- Facilitated end-user training and conducted User Acceptance Testing (UAT) to verify system compliance with user needs.

- Conducted detailed process reviews for new system implementations, including API mappings.

- Conducted functional and data integrity testing during systems integration projects to ensure alignment with business goals.

- Prepared and reviewed project documentation for senior management, maintaining proper controls.

- Led requirements gathering sessions and created comprehensive Business Requirement Documents (BRDs).

- Utilized SQL for data analysis, ensuring data quality and supporting critical decision-making processes.

Education and Training

Bachelor of Science: Information Technology

Unity University Addis Ababa, Ethiopia

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